Job Description The ServiceNow AI Control Tower Architect will lead the planning, design, implementation, and support of ServiceNow AI Control Tower capabilities to enable enterprise AI governance, risk management, and operational oversight. This resource will collaborate with business and technical stakeholders to establish governance frameworks, architect integrations with ServiceNow modules including CMDB, IRM/GRC, and SPM, and support the management and monitoring of AI-enabled solutions across the organization. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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• ServiceNow AI Control Tower (AICT) experience
• Implementation, architecture, administration, or maintenance
• Strong ServiceNow development and architecture background

• CMDB/CSDM

  experience
• Risk & Governance experience
• IRM/GRC experience
• SPM experience
• Experience designing and implementing integrations
• Strong communication and stakeholder management skills
• Experience leading workshops, discovery sessions, and solution design discussions
• AI governance experience
• AI risk management experience
• Healthcare experience
• Third-Party Risk Management (TPRM)
• Discovery and Service Mapping
• Experience integrating ServiceNow with external platforms
• Experience supporting AI initiatives within healthcare or regulated environments
• ServiceNow certifications (CSA, CAD, CIS, CMDB/CSDM, IRM, etc.

)