This pivotal role focuses on delivering specialized technical support and superior service assistance, ensuring clients have a seamless journey from initial queries through to after-sales support. The position serves as a vital link between customers, sales channels, and our internal teams, offering solutions for technical inquiries, service concerns, and providing relevant product information. Candidates should possess a solid foundation in mechanical design along with exceptional communication and problem-solving abilities. This role encompasses tasks such as quoting, troubleshooting, and designing custom solutions for technical issues.