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United IT Technical services Pvt Ltd
IT Helpdesk
Career Insights for Technical Support Manager / Supervisor
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Scorecard
Based on Illinois data
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What they do
A Technical Support Manager or Supervisor manages the work of technical support staff for a company or retail electronics store. Coordinates and supervises technical support operations or technical support services to customers. May train technical staff and help to resolve customer issues.
$68,526 / year median in Illinois
-14% projected decline
Job Description
IT Helpdesk United IT Technical services Pvt Ltd - 3.5 Aurora, IL Job Details Contract 1 day ago Qualifications System maintenance Customer support ticket management Escalation handling Peripheral hardware support Ticketing system technical support Full Job Description The role involves providing end-user technical support, troubleshooting hardware and software issues, managing service tickets, maintaining systems and peripherals, and assisting with user onboarding and documentation. You would also collaborate with the internal IT team to resolve escalations and support ongoing projects. If you are open to learning more, please let me know a convenient time to connect. I would be happy to share additional details. Application Question(s): Current Location ?