Home Search Jobs Log In /Create Account Help Technical Support Specialist Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button. If you would like to bookmark this position for later review, click on the Bookmark link. If you would like to print a copy of this position for your records, click on the Print Preview link. Bookmark this Posting Print Preview | Apply for this Job Posting Details Position Information Job Title Technical Support Specialist Working Title Technical Support Specialist Position Type Staff Department Office of Information Technology Posting Number 201201749

Full or Part Time Full Time Benefit Eligible Yes If Other, Please Explain:

Tenure/Non-Tenure Track Non-Tenure Track Salary Basis Hourly If Other, Please Explain:

Position Summary Information Responsibilities The Technical Support Assistant will work closely with the User Service Manager. Success in this role requires understanding of computers, computer related software, computer peripherals, and attention to detail. The successful candidate will work with students, faculty and staff as required as required to resolve issues with computers.

KEY RESPONSIBILITIES

Install, maintain and configure computers, printers, and supporting technology. Deploy, install, configure, upgrade, test and support software and software images. Obtain and maintain certification and training as required by management, and if necessary by manufacturers to maintain hardware warranty. Constantly learn new technologies to enhance campus computing environment. Maintain campus computer labs. Respond to computer related issues in a timely and courteous manner. Other projects and duties as assigned. Qualifications Associates degree in electronic engineering technology, IT, MIS or Computer Engineering or equivalent. 1-4 years of experience working on computers. Ability to assess causes of technical problems and find solutions in computers and peripheral hardware using logical troubleshooting methods. Ability to analyze complex problems to determine a solution. Ability to multitask. Excellent interpersonal, verbal and written communication skills. Salary Commensurate with experience, qualifications, and university's resources. Minimum Qualifications Preferred Qualifications Special Instructions to Applicants Additional Information Posting Detail Information Open Date 09/16/2026 Close Date Open Until Filled Yes Posting Specific Questions Required fields are indicated with an asterisk (

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• How did you hear about this employment opportunity? DSU Employee DSU Job Website Invited by Department to Apply MS State Employment Service HigherEdJobs Chronicle of Higher Education Diverse Issues Indeed.com Other

• Will you now or in the future require "sponsorship" for an employment based visa status? Yes No Applicant Documents Required Documents Resume Optional Documents Cover Letter/Letter of Application Unofficial Transcripts