Technical Support Specialist MindEmi Commerce & Marketing LLC Philadelphia, PA Job Details Full-time $25.66 - $30.91 an hour 19 hours ago Benefits Flexible schedule Qualifications On-site technical support System maintenance Attention to detail Lean startup Technical Proficiency Full Job Description Job description: About the

Team:

We are a lean, resourceful startup operating in specialized alternative markets. Our success is built on systems that run smoothly because we pay attention to the details others miss. We need a reliable "steady hand" to join our team and ensure our daily operations stay on track.

The Role:

As our Technical Support Specialist, you aren't just following a script, you are the guardian of our workflow. You'll manage daily technical tasks, troubleshoot routine issues, and handle essential in-person verifications. If you enjoy solving practical problems and thrive in a structured, high-trust environment, this is for you.

Your Impact:

Consistency:

Execute checklists and procedures with total accuracy.

Integrity:

Monitor account statuses and balances to ensure system health.

Support:

Resolve routine technical glitches and document outcomes.

Presence:

Handle daily local travel for on-site setup and verification.

What We're Looking For:

A tech-savvy individual who is comfortable with browser-based tools and online platforms. Someone who stays calm when a workflow becomes time sensitive. A professional based in the Philly/NJ area with the ability to travel daily preferred

Benefits:

Flexible schedule

Pay:

$25.66 - $30.91 per hour

Benefits:

Flexible schedule

Work Location:

Remote