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Blake Fulenwider CDJ - Clyde

Automotive IT Support Specialist

Career Insights for Technical Support Engineer / Analyst

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$53,490 / year median in Texas

+4% projected growth

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Job Description

Automotive IT Support Specialist Blake Fulenwider CDJ - Clyde Clyde, TX Job Details Full-time 2 days ago Benefits Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Computer operation Mobile device support Customer service problem-solving IT department experience Mobile devices Full Job Description Join Blake Fulenwider CDJ as an IT Support Specialist located in Clyde, TX, where you will be a crucial part of our team, responsible for ensuring the smooth and efficient operation of the company's information technology systems. In addition, with five stores across West Texas, the IT Support Specialist will be required to travel up to three times a week. Essential Job Duties Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to requests for technical support in a timely and professional manner. Install, configure, test, and maintain operating systems, application software, and system management tools. Monitor and maintain computer systems and networks to ensure optimal performance. Manage and resolve network issues and related hardware problems. Document internal procedures and write relevant reports. Assist in training users in software and hardware usage and best practices. Requirements Proven experience as an IT Support Specialist or similar role. Excellent knowledge of computer systems, mobile devices, and other tech products. Ability to diagnose and resolve basic technical issues. Familiarity with various operating systems and platforms (e.g., Windows, macOS). Good communication skills and customer-oriented mindset. Degree in Information Technology, Computer Science, or relevant field is a plus. Strong problem-solving skills. Excellent communication and interpersonal skills, with a customer-centric attitude. Ability to work independently and manage multiple tasks or priorities effectively. Benefits Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) Short-term Disability Coverage Life Insurance Ongoing Training and Career Development Employee Vehicle Purchase Plans Long-Term Job Security Discounts on Products and Services Opportunities for Internal Advancement About the Company Blake Fulenwider CDJ - Clyde is a leading dealership committed to providing outstanding automotive services and customer care. We pride ourselves on fostering a collaborative environment where employees are valued and encouraged to grow. Join us in Clyde, TX, and be part of a company that is as enthusiastic about technology as it is about delivering exceptional service. Equal Opportunity Employer Blake Fulenwider Automotive is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, gender, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.