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Robert Half

Desktop Support Analyst

Career Insights for Technical Support Engineer / Analyst

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$53,490 / year median in Texas

+4% projected growth

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Job Description

Robert Half is working with a client in Dallas that needs a contract to permanent Desktop Support Analyst. The ideal candidate will have at least 5 years of experience with end user support including software and hardware.
POSITION
DESKTOP
SUPPORTLOCATION
PLANO, TXDURATION:
6 MONTH
CONTRACTRATE
$27-$32/hr RESPONSIBILITIESProvides end user support to internal staffResolving hardware and software problemsInstall, configure, and troubleshoot software applications,Operating systems, and drivers on various devicesManage Office 365 accounts, troubleshoot email and collaboration tool issues,Perform regular system updates, patches, and antivirus scans to ensure security and performance