Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Lake Dallas Independent School District

Computer Technician

Career Insights for Help Desk Technician / Analyst

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Texas data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.

$49,736 / year median in Texas

+4% projected growth

Explore Career

Job Description

Computer Technician Lake Dallas Independent School Lake Dallas ISD - Lake Dallas, Texas This job is also posted in ESC Region 11 District Consortium Job Board, and Lake Dallas Independent School District Job Details
Job ID:
5839549
Application Deadline:
Posted until filled
Posted:
Yesterday
Starting Date:
To Be Determined Job Description
Job Title:
Computer Technician Exemption Status/Test:
Nonexempt Reports to:
Director of Technology Pay Grade:
5 Clerical/Para 197 Days Dept./
School:
Technology
Primary Purpose:
Provide end users with technical support of district computers, mobile devices, printers, software applications, telephones, and other related technologies. Perform on-site technical work to install and maintain computer equipment and network and software applications throughout the district or at assigned campus.
Qualifications:
Education/Certification:
High school diploma or GED Clear and valid driver's license
Special Knowledge/Skills:
Knowledge of computer workstation setup in a network environment Knowledge of Windows OS and Google Chrome OS and related software applications Ability to install, maintain, and repair computers, mobile devices and peripherals Ability to install and maintain network cables and hardware Ability to diagnose problems and perform repairs
Experience:
One year of work experience installing, maintaining, and repairing computers and peripherals
Major Responsibilities and Duties:
Technical Support Install, configure, maintain, and upgrade computers and peripherals, network cabling, and network peripherals throughout the district. Relocate computer hardware, peripherals, and equipment as needed. Provide technical assistance to users of computers, instructional equipment, and software. Install and configure application and operating system software and upgrades. Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment. Assist with the organization and distribution of technology-based material for classroom use. Equipment Repair and Maintenance Diagnose and repair network connectivity and hardware issues, including printers, terminals, and personal computers. Remove old equipment and perform data migration to new machines. Service equipment according to established preventive maintenance schedule. Maintain accurate updated records of preventive maintenance. Maintain accurate records of time and materials required to perform repairs and service. Inventory Maintain accurate inventory of hardware, software, and other equipment and material at assigned site(s). Identify, request, and control the inventory of repair parts. Policy, Reports, and Law Comply with policies established by federal and state law, State Board of Education, and local board policy in the areas of information management and technology. Compile, maintain, and file all physical and computerized reports, records, and other documents as required Maintain confidentiality of sensitive information. Safety Operate tools and equipment according to prescribed safety procedures. Follow established safety procedures and techniques to perform job duties, including lifting, climbing, and carrying. Correct unsafe conditions in the work area and report any conditions that are not correctable to the supervisor immediately. Other Compile, maintain, and file all physical and computerized reports, records, and other documents. Comply with policies established by federal and state law, State Board of Education rule, and local board policy. Comply with all district and campus routines and regulations. Follow district safety protocols and emergency procedures. Respond to after-hours emergencies as needed. Other duties as assigned.
Supervisory Responsibilities:
None.
Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used:
Hand tools and test instruments for electronic repairs and cable installations; personal computers and peripherals; small truck or van
Posture:
Prolonged sitting and standing; regular kneeling/squatting, bending/stooping, pushing/pulling, and twisting
Motion:
Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb ladders
Lifting:
Moderate lifting and carrying (up to 44 pounds); occasional heavy lifting (45 pounds and over)
Environment:
Exposure to electrical hazards; occasional prolonged and irregular hours; frequent districtwide travel; May be required to be on-call 24 hours a day.
Mental Demands:
Work with frequent interruptions; maintain emotional control under stress This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be require This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
Employee Signature:
Date Supervisor Signature:
Date Position Type:
Full-Time
Salary:
$22.79 to $30.97 Per Hour Job Requirements Citizenship, residency or work visa required