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GI
Gofo Inc
Regional Support Specialist 区域支持专员 (Mandarin is Required/数据方向)
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What they do
A Data Analyst develops computer programs to analyze large customer information databases for companies and organizations. Analyzes data to identify patterns and provide information relevant to a particular business, industry or field; analysis may be used for marketing, or to detect fraud in financial transactions, or for research. Develops computer programs to protect confidential customer information.
$92,312 / year median in California
+3% projected growth
Job Description
Company Overview GOFOExpress was founded in August 2023 as a U.S. last-mile delivery provider. Through a network of distribution and sortation hubs in major U.S. cities, we combine self-developed infrastructure with carefully curated partner resources to create GOFO's own interstate line-haul and final-mile fleets, giving customers a quality, reliable and delivery-guaranteed service. We are a certified logistics partner of leading global marketplaces such as TEMU, SHEIN and TikTok Shop, providing precise and reliable fulfillment. Partnerships with other major platforms—eBay, Amazon and others—are under way. Leveraging advanced technology, we continuously optimize routing, streamline hand-offs and offer real-time package tracking for end-to-end transparency. We are committed to industry-leading transit times and a more sustainable logistics experience. Operations Data Analyst Job Responsibilities Build and Maintain Operational Data Models Develop and optimize operational data models and KPI frameworks for stations and sorting centers. Support business decisions through accurate and actionable data analysis. Operations Data Analysis Analyze key operational processes, including delivery, sorting, and fulfillment. Identify trends, operational issues, and opportunities to improve efficiency, service quality, and cost performance. Data Monitoring & Reporting Monitor operational KPIs and identify data anomalies. Create dashboards and reports using tools such as Tableau and Python to provide timely insights for management. Cross-functional Collaboration Partner with Operations, Product, Engineering, and other teams to understand business needs and deliver data-driven solutions. Support business improvements through actionable analysis and recommendations. Field Operations Support Visit stations and sorting centers as needed to understand operational processes and provide on-site analytical support. Help frontline teams identify issues and improve operational performance through data analysis. Qualifications Bachelor's degree or above in Computer Science, Statistics, Mathematics, Data Science, Operations Research, or a related field. 1+ year of experience in data analysis; experience in logistics, supply chain, last-mile delivery, or e-commerce is preferred. Proficient in Python, SQL, or R , with strong data processing and analytical skills. Experience with Tableau, Power BI , or other data visualization tools. Knowledge of statistical analysis, data modeling, and data warehousing/ETL concepts. Strong analytical, problem-solving, and communication skills. Ability to manage multiple projects in a fast-paced environment and work effectively across teams. Understanding of logistics and operations is preferred. Willingness to travel within the Western U.S. region as business needs require.