Understand the overall ticket management process
Pull required inventory as defined by the inventory process with accuracy
Update inventory systems as required
Start to understand, learn, and apply server repair methods to data center equipment
Physically assist in moving and racking equipment as directed for special projects
Other tasks as required by management What You Will Need to Succeed
HS Diploma or GED
Associates or Bachelor's degree, OR working towards an Associate or Bachelor's degree a plus
Minimum 1 years of computer hardware repair experience
Basic knowledge of or hands-on experience with computer hardware /repair
Ability to learn new software quickly
Professional communication skills, both verbal and written
Self-motivated, professional, and strong attention to detail
Ability to multi-task #LI-TK3

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