Most postings are open for a limited time, depending upon the number of applications received. When the maximum number of applications has been met as stated above, the position may close without notice. Please apply immediately.

Pay Grade:

Specialist 7 Serves as initial contact for prospective students through multiple platforms to answer inquires and discuss admissions procedures and educational opportunities. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

• Provides enrollment information to students, clarifies initial educational goals, and facilitates student enrollment in the college including processing of transcripts in person
• Informs students of available support programs and services and responds to electronic and telephone inquiries regarding academic programs, registration, and general information
• Reviews admissions applications and educational documents for completeness and accuracy and assesses admissions placement through multiple measures set by the college Participates in college-wide and service area activities and events that promote the growth of the college as well as staff professional development activities Participates in professional development activities Assists in Recruitment and Outreach activities and supports Admission area managers with projects as needed #

IDHP Knowledge, Skills & Abilities:

Demonstrated the ability to respond to supervision, guidance and direction in a positive, receptive manner and in accordance with stated policies Demonstrated skills necessary to look at situations and processes critically to make recommendations for improvement Possess the knowledge of general written standards and procedures utilized; and have the ability to read, interpret, and follow procedural and policy manual related to the job tasks Demonstrated excellent customer service skills Excellent written and verbal communication skills Intermediate skills with MS Office products

Requirements:

High School diploma or equivalent Two years customer service experience

Preferences:

Associate degree One year data entry Experience with Datatel/Colleague or student management system Experience at a community college or post-secondary setting