Information Technology Manager

Information Technology (IT) Manager Full-Time | Hybrid | Sacramento, CA Area At Heritage Community Credit Union (HCCU), we're more than just a financial institution — we're a team driven by purpose and passion. Our mission is to help our members achieve their financial dreams, and we do that by fostering collaboration, delivering meaningful results, and staying deeply connected to our community. We're proud to be known as "The HCCU Crew," where each team member is valued, supported, and empowered to grow. Join us and be part of a forward-thinking organization that's transforming financial futures, one member at a time. Information Technology (IT) Manager We're seeking an experienced and forward-thinking Information Technology (IT) Manager to play a key leadership role in guiding HCCU's technology strategy and day‑to‑day IT operations. About the Information Technology (IT) Manager Role Reporting to the Chief Information Officer , the IT Manager leads the IT department and oversees all core technology systems that support our employees and members. This role balances hands-on technical leadership with assistance in strategic planning , ensuring technology enables organizational growth, security, and operational excellence. You'll work closely with leadership, vendors, and internal teams to remove technology barriers, strengthen security and compliance, and deliver reliable, user-focused systems. This position follows a hybrid work arrangement , with required on-site and required remote work , and is based in the Sacramento, CA area. Key Responsibilities Lead and manage the IT team, fostering a collaborative, accountable, and service-oriented culture Oversee enterprise systems including core banking, digital banking platforms, Salesforce, Microsoft 365, network infrastructure, and third-party integrations Plan, prioritize, and execute system upgrades, implementations, and improvements Manage vendor relationships and performance Ensure strong cybersecurity controls, data protection, and regulatory compliance (e.g., GLBA, PCI-DSS) Oversee disaster recovery planning, business continuity, and system resilience Provide escalation support and guidance for complex technical issues Identify and track key performance indicators (KPIs) and produce actionable reports for leadership Align technology initiatives with HCCU's strategic goals and member experience objectives What We're Looking For 5+ years of progressive IT experience , with demonstrated leadership responsibility Bachelor's degree in Information Technology, Computer Science, or a related field (preferred) Proven experience managing IT operations, ideally within a financial institution such as a credit union or bank Strong knowledge of: Core banking systems and financial services technology IT infrastructure, networking, cloud services, and enterprise platforms Security principles, regulatory requirements, and risk management Experience leading teams, mentoring staff, and driving continuous improvement Excellent problem-solving skills and the ability to manage multiple priorities and projects Strong written and verbal communication skills and the ability to work effectively with leadership and cross-functional teams Independent, critical thinker with a practical and innovative approach What We Offer We offer a competitive compensation and benefits package designed to support your professional and personal well-being: Annual salary range: $90K - $133K (based on experience and skills) Corporate bonus program 401(k) with company matching Medical, dental, and vision insurance Health Savings Account (HSA) and Flexible Spending Account (FSA) Life and long-term disability insurance Voluntary insurance options Employee Assistance Program (EAP) Paid holidays, vacation, and sick time Participation in Credit Union-sponsored events A collaborative, respectful, and welcoming work environment Ready to Make an Impact? If you're looking for an opportunity to lead, modernize, and make a real difference in a community-focused organization, we'd love to hear from you. Apply today by submitting your résumé. Learn more about us at www.heritageccu.com EOE