Job Description We're seeking a contract Functional Application Manager (FAM) to support and enhance key Aftersales applications, including RMI, Empolis CLS, Citrix, and Acrolinx. This role serves as the functional bridge between business teams, IT, and vendors, ensuring application stability, effective delivery, and continuous improvement. The ideal candidate will have experience supporting enterprise applications, managing UAT and releases, handling production issues, gathering business requirements, and collaborating with global stakeholders in an Agile/SCRUM environment. Occasional weekend availability for deployments and flexibility to join early‑morning meetings with EU/Asia teams are expected. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 3+ years in functional/application support roles (BA, Functional Analyst, Product Owner, UAT Lead, etc.). Strong experience with Agile/SCRUM and software delivery lifecycles. Hands‑on experience with UAT, release management, and production support. Excellent communication, problem‑solving, and stakeholder management skills. Ability to work independently, manage multiple priorities, and support global teams. Exposure to XML, SQL, DITA, or similar technologies. Bachelor's degree in Computer Science, Business Administration, or related field. Azure DevOps Empolis CLS, Citrix Workspace Salesforce, ServiceNow, Smartsheet SQL tools (DBeaver, SSMS)