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Schneider Electric
Foxboro DCS & Triconex Resident Service Engineer
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Based on Arkansas data
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What they do
A Server Administrator oversees computer networks, ensures their efficiency by maintaining software updates, designing and implementing new system structures and monitoring server activity. Documents technical requirements, creates and implements a timetable for network maintenance, ensures security firewalls are updated regularly and remain fully functional.
$98,889 / year median in Arkansas
-5% projected decline
Job Description
Position Summary:
The Resident Service Engineer (RSE) is a dedicated on-site technical expert responsible for supporting Schneider Electric's Foxboro Distributed Control System (DCS) and Triconex Safety Instrumented System (SIS). This role includes hands-on support, system optimization, process simulation/emulation, cybersecurity and patch management to ensure the safety, reliability, and compliance of critical industrial automation systems.Location:
This role reports onsite in Morrilton, AR What will you do?System Support & Maintenance:
- Provide daily on-site support for Foxboro DCS and Triconex SIS systems.
- Perform diagnostics, troubleshooting, and preventive maintenance to ensure system uptime and performance.
Process Simulation & Emulation:
- Develop and maintain simulation environments for testing, training, and validation.
- Support FAT/SAT and operator training using emulated systems.
Cybersecurity & Patch Management:
- Implement and maintain cybersecurity best practices in accordance with Schneider Electric and customer policies.
- Monitor system vulnerabilities and coordinate the deployment of security patches and updates.
- Maintain compliance with industry standards such as ISA/IEC
- 62443, NIST, and customer-specific cybersecurity frameworks.
- Collaborate with IT/OT teams to ensure secure network configurations and access controls.
- Document and report cybersecurity incidents, patching activities, and risk mitigation measures.
Project & Upgrade Support:
- Assist with system upgrades, migrations, and expansions.
- Support commissioning and integration of new control and safety systems.
Customer Engagement:
- Act as the primary technical liaison for the customer.
- Provide training and guidance on system operation, simulation tools, and cybersecurity awareness.
Documentation & Reporting:
- Maintain detailed service logs, simulation configurations, patch records and cybersecurity documentation.
- Provide regular performance and compliance reports to both the customer and Schneider Electric service management.
Education:
Associate's or Bachelor's degree in Electrical Engineering, Control Systems, Instrumentation, or related fieldExperience:
- 5+ years in industrial automation or control systems support.
- Experience with Foxboro DCS, Triconex SIS, and simulation tools.
- Exposure to cybersecurity practices in industrial environments.
Technical Skills:
- Proficiency in control system architecture, loop tuning, and safety diagnostics.
- Familiarity with simulation platforms like SimSci, TriStation Emulator.
- Understanding of cybersecurity principles, patch management, and network security.
- Knowledge of communication protocols (Modbus, OPC, Ethernet/IP).
Soft Skills:
- Strong analytical and problem-solving skills.
- Excellent commun.