Department:

Circuit County Clerk Position Control Number:

0102-003

FLSA Status:

Non-Exempt; position is eligible for overtime

Safety Sensitive Designation:

This position is designated as safety-sensitive.

Random Drug/Alcohol Test:

Yes Opening Date:

September 4, 2026

Closing Date:

September 13, 2026 at 11:59 PM This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and minimum qualifications of this job. The incumbent(s) may be required to perform job-related responsibilities and tasks other than those stated in this job description. Nothing in this job description restricts management's right to assign or reassign job-related responsibilities and tasks to this job at any time. Certain functions are understood to be essential; these include, but are not limited to, attendance, getting along with others, working a full shift, and dealing with and working under stress. Any essential function of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant only to the extent medically and reasonably feasible. An Equal Opportunity Employer

JOB SUMMARY

To develop and maintain a computer network utilized by the Circuit County Clerk's Office and Circuit Courts through the installation, maintenance, and support of network hardware, servers, PCs, software, and peripherals.

ESSENTIAL JOB FUNCTIONS

Configures, monitors, and troubleshoots network hardware for the Circuit County Clerk and Circuit Court across four locations. Monitors network performance ensuring effective connectivity and security; performs routine maintenance on network servers as necessary; troubleshoots network performance problems. Installs network hardware updates and patches to ensure network security. Monitors and maintains network security at the domain and user levels. Makes recommendations for the purchase of network equipment and software. Configures, monitors, and troubleshoots wireless network hardware for the Circuit County Clerk and Circuit Court across two locations. Configures, installs, maintains, and repairs approximately 310 PCs used by 270 Circuit County Clerk and Circuit Court employees across four locations. Makes recommendations regarding desktop hardware and software allocation for Circuit County Clerk. Makes recommendations regarding desktop hardware and software acquisition for Circuit County Clerk and Circuit Court. Provides desktop support for approximately 310 PCs used by 270 Circuit County Clerk and Circuit Court employees across four locations, in-person, by telephone, and by remote connection. Configures, installs, maintains, and repairs peripherals, including printers and scanners for Circuit County Clerk and Circuit Court. Installs, configures, and updates software packages for Circuit County Clerk and Circuit Court. Installs and directs installation of PC operating system and software updates and patches. Configures, monitors, and troubleshoots network hardware for the Circuit County Clerk and Circuit Court across four locations. Installs network hardware updates and patches to ensure network security. Installs server hardware and software updates and patches to ensure functionality and security. Develops and maintains relationships with the technical staff of vendors and other agencies in support of software and hardware resources provided by or shared with those vendors and agencies. Maintains server, desktop, and network infrastructure at Circuit County Clerk Disaster Recovery Center. Maintains service agreements and contracts for Circuit County Clerk and Circuit Court hardware and software. Remains current in changing technology through communication with vendors, research in trade journals, and attendance at relevant industry seminars. Maintains Circuit County Clerk website. Sets up temporary PC banks for use during major elections. Configures, monitors, and troubleshoots server hardware and software for the Circuit County Clerk and Circuit Court across two locations.

SECONDARY DUTIES AND RESPONSIBILITIES

Performs other related duties as required.

PERSONNEL SUPERVISED

None

WORKING CONDITIONS

Work is performed in various smoking-restricted office environments. Occasional travel to a Pulaski County Circuit Court location other than the Pulaski County Courthouse is required. Work will sometimes result in exposure to a dusty or dirty environment. May be required to remain on-call as necessary.

MINIMUM QUALIFICATIONS

REQUIRED

SKILLS, KNOWLEDGE, AND ABILITIES

Extensive knowledge of the concepts, operating systems software, and hardware of a multiuser computer network. Extensive knowledge of network management practices and procedures. Considerable knowledge of the configuration, use, and troubleshooting of Windows-based PCs. Considerable knowledge of the programs in Microsoft Office Suite. Considerable knowledge of SQL. Considerable knowledge of networking programs, operating systems, and maintenance procedures. Ability to maintain discretion regarding privileged information. Ability to identify and resolve system problems and errors. Ability to train users on PC and network system usage. Ability to install and integrate PC system upgrades, software and updates, and hardware. Ability to analyze logic utilized within software programs and operating systems. Ability to attend work regularly and reliably. Skill in the operation of a computer keyboard. Skill in the operation of a motor vehicle.

PHYSICAL REQUIREMENTS

Ability to lift and carry loads up to 30 pounds. Ability to stoop, bend, climb, and kneel in the installation of equipment. Ability to effectively communicate orally both in person and via telephone. Digital dexterity is sufficient for the operation of a keyboard and mouse. Visual acuity is sufficient for normal office activities, including the use of a PC. Ability to work in a constant state of alertness and in a safe manner. Ability to concentrate for long periods of time.

EDUCATION AND EXPERIENCE

Completion of college-level coursework in Information Technology, Computer Science, or related field; considerable experience with the maintenance and operation of networked computer systems and PC installation and support or related areas; or any equivalent combination of experience and training which provides the required skills, knowledge, and abilities. Employment is contingent upon the successful completion of a criminal background check and motor vehicle report. In addition to pre-employment checks, employees who operate county vehicles will be required to undergo an annual motor vehicle report. Must possess or be able to immediately obtain a valid Arkansas Driver's License. This position is safety-sensitive and is subject to random drug and alcohol testing. Regular and reliable attendance is an essential function of this position. #

LI-JM1 ACCESSIBILITY NOTICE

If you are an individual with disabilities who needs accommodation or you are having difficulty using or website to apply for employment, please contact humanresources@pulaskicounty.net or call (501) 340-6110. #IND1