Office Coordinator / Service Administrator

Job Title:

Office Coordinator /

Service Administrator Location:

Mechanicsburg, PA Job Type:

Full-time in-person Job Description We are seeking a highly organized, dependable, and detail-oriented Office Coordinator / Service Administrator to support the daily operations of our office and service team. This role is ideal for someone who is professional on the phone, strong with administrative systems, comfortable handling a variety of customer requests, and able to keep office and service workflows organized and moving efficiently. This position will play an important role in supporting dispatch, customer communication, office organization, service coordination, data entry, and administrative accounting support. The right candidate will be confident using Microsoft Excel and Microsoft Outlook , comfortable learning and managing field service software, and capable of handling multiple priorities in a fast-paced environment. Responsibilities Answer incoming calls and provide professional, helpful customer support Assist with dispatching and scheduling service calls Handle customer requests related to service, estimates, and general office support Enter new jobs, work orders, and customer information into field service software Support the preparation and coordination of estimates and service-related documentation Maintain organized records, files, and office systems Monitor and manage email communication through Microsoft Outlook Create, update, and manage spreadsheets, reports, and internal tracking tools in Microsoft Excel Provide administrative bookkeeping support, including journal entry assistance and other basic accounting tasks Coordinate with technicians, office staff, vendors, and customers to support daily operations Help ensure work is entered, tracked, and communicated accurately and efficiently Perform other office and administrative duties as needed Qualifications Previous experience in an administrative, office support, dispatch, customer service, or service coordination role preferred Strong phone and communication skills Strong organizational skills and attention to detail Proficiency in Microsoft Excel Proficiency in Microsoft Outlook Ability to manage multiple tasks and priorities effectively Experience with bookkeeping support or journal entries preferred Experience with service software, dispatch systems, or job management platforms preferred Ability to work independently while also supporting a team environment Professional, dependable, and customer-focused Preferred Experience Experience in a service-based business such as HVAC, plumbing, refrigeration, construction, or a similar industry is a plus Experience handling estimates, service requests, scheduling, and customer follow-up is helpful Why Join Us This is an important support role in a growing service business. The person in this position will help keep customers informed, support the field team, and make sure office and service operations stay organized and efficient. Schedule Monday to Friday Full-time in-person Compensation $24

• 26, depending on experience Benefits Flexible Paid time off Health insurance Dental insurance Health savings account Life insurance Vision insurance

Pay:

$24.00

• $26.

00 per hour

Benefits:

Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person Office Coordinator / Service Administrator 5060 Ritter Road, Mechanicsburg, PA 17055 $24

• $26 an hour
• Full-time $24
• $26 an hour

•

Full-time Job Title:

Office Coordinator /

Service Administrator Location:

Mechanicsburg, PA Job Type:

Full-time in-person Job Description We are seeking a highly organized, dependable, and detail-oriented Office Coordinator / Service Administrator to support the daily operations of our office and service team. This role is ideal for someone who is professional on the phone, strong with administrative systems, comfortable handling a variety of customer requests, and able to keep office and service workflows organized and moving efficiently. This position will play an important role in supporting dispatch, customer communication, office organization, service coordination, data entry, and administrative accounting support. The right candidate will be confident using Microsoft Excel and Microsoft Outlook , comfortable learning and managing field service software, and capable of handling multiple priorities in a fast-paced environment. Responsibilities Answer incoming calls and provide professional, helpful customer support Assist with dispatching and scheduling service calls Handle customer requests related to service, estimates, and general office support Enter new jobs, work orders, and customer information into field service software Support the preparation and coordination of estimates and service-related documentation Maintain organized records, files, and office systems Monitor and manage email communication through Microsoft Outlook Create, update, and manage spreadsheets, reports, and internal tracking tools in Microsoft Excel Provide administrative bookkeeping support, including journal entry assistance and other basic accounting tasks Coordinate with technicians, office staff, vendors, and customers to support daily operations Help ensure work is entered, tracked, and communicated accurately and efficiently Perform other office and administrative duties as needed Qualifications Previous experience in an administrative, office support, dispatch, customer service, or service coordination role preferred Strong phone and communication skills Strong organizational skills and attention to detail Proficiency in Microsoft Excel Proficiency in Microsoft Outlook Ability to manage multiple tasks and priorities effectively Experience with bookkeeping support or journal entries preferred Experience with service software, dispatch systems, or job management platforms preferred Ability to work independently while also supporting a team environment Professional, dependable, and customer-focused Preferred Experience Experience in a service-based business such as HVAC, plumbing, refrigeration, construction, or a similar industry is a plus Experience handling estimates, service requests, scheduling, and customer follow-up is helpful Why Join Us This is an important support role in a growing service business. The person in this position will help keep customers informed, support the field team, and make sure office and service operations stay organized and efficient. Schedule Monday to Friday Full-time in-person Compensation $24

• 26, depending on experience Benefits Flexible Paid time off Health insurance Dental insurance Health savings account Life insurance Vision insurance

Pay:

$24.00

• $26.

00 per hour

Benefits:

Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person