We are looking for a Systems Administrator to provide hands-on technical support for a Financial Services environment in Highland Hills, Ohio. This long-term contract position focuses on maintaining end-user systems, preparing equipment for staff, resolving advanced support issues, and helping keep core infrastructure stable and secure. The role is well suited to someone who is detail oriented, comfortable working on-site, able to manage a mix of Microsoft and Apple technologies, and capable of supporting day-to-day operations across the regional office.

Responsibilities:

• Deliver on-site systems administration and technical support for users across the Hudson, Ohio location, addressing complex issues that require advanced troubleshooting.
• Prepare, configure, and deploy laptops, desktops, and office technology for incoming employees while ensuring devices meet company standards.
• Manage escalated service requests and resolve Level 3 support tickets involving hardware, software, account access, and connectivity concerns.
• Administer endpoint management tools, including Microsoft Intune, to maintain device compliance, updates, and configuration policies.
• Support network operations by assisting with routing, ISP coordination, and general infrastructure reliability across the office environment.
• Maintain and troubleshoot Windows Server and macOS systems to support business continuity and user productivity.
• Oversee identity and access administration through Azure Active Directory and related directory services platforms.
• Assist with the administration of Microsoft 365 services, including Office 365, Exchange, and SharePoint, to support communication and collaboration.
• Configure and support security and connectivity technologies such as firewalls and other core infrastructure components as needed.