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UM
United Merchant Services
POS Support Technician (Korean Bilingual)
Career Insights for Network / Systems Support Specialist
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Based on California data
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What they do
A Network or Systems Support Specialist evaluates, troubleshoots, and maintains computer and network systems at a business or organization. May work as part of an information technology department.
$68,788 / year median in California
-7% projected decline
Job Description
POS Support Technician (Korean Bilingual) United Merchant Services
- 3.0 Los Angeles, CA Job Details Full-time $20
- $30 an hour 22 hours ago Benefits Health insurance Dental insurance Vision insurance 401(k) matching Life insurance Qualifications Software issue identification Field service equipment repair Post-sales product instruction Technical support via phone Phone communication Software deployment IT system monitoring Testing and evaluation Software implementation Hardware maintenance English Mid-level Software installation Post-sales issue resolution User training (technical support) Korean Desktop (troubleshooting support) Networking hardware installation Hardware configuration Software testing POS systems Hardware diagnostics Communication skills CompTIA A+ Client interaction via phone calls Telecommunications network cable installation System performance monitoring Full Job Description Bluu Inc.
Location:
Los Angeles, CA, Full Time Job Description:
Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible Prepare/stage POS hardware and software for deployment Maintain POS department equipment and tools- Perform hardware repairs as required, both in-house and in the field
- Test, evaluate, and document all software/hardware issues
- Provide training to associates, merchants, and resellers
- Install and configure software, hardware, cables/wiring, and networks Monitor system performance and troubleshooting issues Provide documentation as required Qualifications and Skills Resourcefulness and problem-solving aptitude Excellent communication skills Bi-lingual in English & Korean POS/PC support related experience preferred Able to work off-site occasionally Business travel may be required Flexible work hours, as well as Saturdays available CompTia A+ preferred Benefits Group Health Insurance ( Medical, Vision, Dental) Employer paid Life Insurance Paid Sick and Vacation Days Gym Support Lunch Support 401K with company matching