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RI
Rhode Island Office of the Postsecondary Commissioner
Senior Information Technologist, Westerly Education Center
Career Insights for Network / Systems Support Specialist
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What they do
A Network or Systems Support Specialist evaluates, troubleshoots, and maintains computer and network systems at a business or organization. May work as part of an information technology department.
$65,769 / year median in Rhode Island
-10% projected decline
Job Description
Job description RI Office of the Postsecondary Commissioner seeks to hire a senior information technologist, who is responsible for performing a variety of complex technical support tasks within the area of specialization directly related to the operation and maintenance of minicomputers, networks, virtual desktops, and/or telecommunications systems, as well as other related systems; and to do related work as required. Essential duties and responsibilities Under general supervision Implement, maintain and document operating system software and/or applications software as directed by management or project team leaders Develop knowledge of multiple software packages as required. Maintain security within networks and domains Assist with network and domain maintenance Ensure functionality of all IT equipment including labs, video capture, AV classroom equipment, and access to web-based programs Participate in projects to integrate new technologies including installing, configuring, and testing new hardware and software Function independently or as a member of an information technology team Respond to technical emergencies within WEC, and possibly at other office and training centers within RIOPC when necessary Provide desktop and printer support services for faculty and staff Provide technical help with multiple operating systems from Microsoft and Apple, and develop technical proficiency with all aspects of the operation, maintenance, support, and troubleshooting Evaluate, specify, and procure related components Assist with managing contracts, and vendor relationships in support of information technology initiatives Travel among three education center locations in Westerly Other Duties and Responsibilities Perform other duties as assigned Environmental Conditions This position may require lifting, moving, and installation of heavy equipment, and other related information technology components. Requires significant desk-time and computer use.