IT Campus Technician GTS Technology Solutions - 3.2 Fort Worth, TX Job Details Contract $21 an hour 10 hours ago Qualifications Software troubleshooting Computer hardware Full Job Description Are you a savvy, technical trouble-shooter who likes to help others resolve PC IT-related issues? Do you provide excellent support in person? If the answer is yes, don't wait too long to apply for this contract to hire position!! Do you like to... Diagnose and troubleshoot PCs, software, network, or hardware problems? Continuously hone your technical expertise and stay up-to-date on the latest technologies? Provide excellent customer service while resolving customer issues in a timely manner? Do you have... 2+ years' experience with information systems, processes and procedures, and knowledge of current hardware and software troubleshooting techniques? Extensive knowledge of PCs, printers, other peripheral equipment, and Microsoft and Windows 10/11, O365, and other applicable software? The strong ability to present and explain technical information to a non-technical audience, and effectively communicate orally and in writing in the English language with all levels of staff? In this role, you will be... Troubleshooting and diagnosing Tier 1-2 hardware, software, and LAN/WAN issues Creating problem tickets in the ticketing system for all IT related issues Maintaining technical expertise on agency hardware/software, network configurations, or peripherals using various methods such as reviewing the latest technical information and attending training Monitoring daily network activities to identify and resolve continuing problems or unusual situations

Other Requirements:

Must be able to stand for long periods of time and lift up to 50lbs Must be able to pass a satisfactory standard criminal background check and be fingerprinted upon hire. Must have reliable transportation. Work Environment The employee agrees to maintain a work environment that is ergonomically sound, clean, safe, and free of obstructions and hazardous situations. The employee must have a quiet, noise-free home office space that is free of distractions. The employee will maintain at their expense a high-speed and reliable internet or wi-fi connection. Must be well-groomed and presentable for a business environment. GTS Technology Solutions, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTS Technology Solutions, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training. GTS Technology Solutions, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTS Technology Solutions, Inc.'s employees to perform their job duties may result in discipline up to and including discharge.

Job Type:

Contract Pay:

$21.00 per hour

Experience:

Computer hardware: 2 years (Preferred) Software troubleshooting: 2 years (Preferred)

Work Location:

In person