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VoIP Technician
Career Insights for Network / Systems Support Specialist
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Scorecard
Based on Utah data
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What they do
A Network or Systems Support Specialist evaluates, troubleshoots, and maintains computer and network systems at a business or organization. May work as part of an information technology department.
$61,840 / year median in Utah
+3% projected growth
Job Description
VoIP Technician at Fiberwave Technologies VoIP Technician at Fiberwave Technologies in Hill Air Force Base, Utah Posted in about 23 hours ago.
Type:
full-time Company Description Fiberwave Technologies delivers bandwidth management services to single-family, multifamily, and mixed-use properties across the United States. The company focuses on retrofitting existing properties with fiber optic infrastructure to improve connectivity and network performance. Fiberwave Technologies partners with property owners and managers to design and implement reliable, high-speed internet solutions tailored to resident and tenant needs. Team members have the opportunity to work with modern network technologies in a growing segment of the telecommunications industry. Role Description The VoIP Technician is a full-time, on-site role based in Layton, UT. This role is responsible for installing, configuring, and maintaining VoIP and telephony systems across customer properties, including integrating services with existing network infrastructure. Day-to-day tasks include diagnosing and resolving VoIP and network issues, performing routine system checks, and providing hands-on technical support to property staff and residents. The VoIP Technician will document system configurations, maintain accurate service records, and collaborate with network engineers and project teams to ensure stable, high-quality voice services. This position requires regular on-site visits within assigned properties and adherence to safety and quality standards. Qualifications Strong troubleshooting and technical support skills for voice and data services. Hands-on experience with Voice over IP (VoIP) systems and telephony technologies. Knowledge of network administration, including routers, switches, VLANs, and QoS. Ability to interpret technical documentation and use diagnostic tools and test equipment. Relevant certifications (e.g., CompTIA Network+, CCNA, or VoIP-focused credentials) are beneficial. Previous experience in telecommunications, ISP, or managed services environments is preferred. Strong communication skills and ability to work collaboratively with technical and non-technical stakeholders. Capacity to work on-site, lift and move equipment as needed, and travel locally to customer properties.