PC Field Technician Veriant Solutions - 3.9 Richmond, VA Job Details Full-time $60,000 - $68,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Desktop computer repair Field service equipment repair Maintenance inventory management Operating systems Active listening Parts administration In-person customer service Driver's License Drills Computer hardware Driving Desktop (troubleshooting support) Hardware diagnostics Cat5 Time management Full Job Description Are you an experienced IT field technician looking for a full time opportunity? f you enjoy repairing computers and networks, testing hardware, software, and network issues; replacing hardware devices; preventative maintenance for the site; and overall support, then this is a great opportunity for you! Get paid for drive time as well! Veriant Solutions is actively seeking a Point Of Sale (POS) Field Engineer to provide onsite support service to restaurants, working on point of sale systems, printers, CAT-5 cable and IT systems. Position is on call from home. Flexible schedule is required. This is a mobile service position. Experience should include CAT-5 cable, PC build, PC break/fix and knowledge of MS technologies.

What You Bring:

Candidates must meet the following criteria: Be able to work independently and have excellent time management skills, as well as good oral and written communication skills. Ability to apply critical thinking and customer service mindset to make quick decisions independently. At least one year of experience in the hardware and software break/fix and repair. Self-motivated individuals that have the discipline to work on their own with minimal follow up. Ability to listen and communicate with the customers and Help Desk regarding the service call. Inventory management skills. Ability to do minor construction type work such has drilling holes and mounting brackets. Availability to run service calls during business hours, nights and weekends. Clean background , DMV record, and drug screen.

What You'll Do:

Possess a customer-centric attitude while maintaining a high customer service satisfaction rating. Troubleshoot, diagnose, and repair POS devices, peripherals, units and networks at the customer site. Identify, analyze, and repair hardware, software and network failures. Hardware, software and network installation services. On-call emergency support service when needed. Provide customer service on the phone and in person. Educate customers on preventative maintenance best practices. Manage company inventory of parts required to maintain customer equipment, as well as a company vehicle.

Job Type:

Full-time Pay:

$60,000.00 - $68,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

License/Certification:

Driver's License (Required)

Work Location:

On the road