An innovative, expanding, international company rooted in the Annapolis/Kent Island area of Maryland is looking for a talented, experienced, customer facing professional to fill their Applications Engineering role. This individual will become the resident expert on company products and offerings to help develop and recommend solutions. As a customer centric, family-oriented organization, we focus on career minded individuals searching for their once in a lifetime opportunity to join our winning team! This position will report directly to the Technical Operations Manager.

Responsibilities:

Provide technical support to service technicians, customers, and internal teams regarding compressor systems, controls, and related equipment Assist in troubleshooting electro-mechanical systems and control panels through analysis of operating data and customer feedback Assist with root cause investigations and corrective action recommendations to improve product reliability and service performance Participate in customer meetings and visits where needed in support of the Service Team Provide Engineering support for internal communications and external visits as part of the Customer Support Team Propose custom solutions that align with customer goals Create and conduct product demonstrations, presentations, and hands-on trials in support of the Service Team Ensures all required specifications and applicable industry standards have been met, while following all quality processes Collaborates with Procurement in supplier sourcing, and provides recommendations on product lines, vendors, and components to execute new designs and changes Up to 30% travel may be required Other duties as assigned

Education and Experience:

BS in Mechanical Engineering or related field required 3 years minimum related experience in compressed air and gas or similar industry Clear understanding of CTO (Configured to Order) and ETO (Engineered to Order) strategies Must have experience working in a team environment Demonstrates skills working directly with internal and external customers Ability to multi-task and prioritize, within high-paced environment Advanced skills in Microsoft Office Suite; Word, Excel, PowerPoint Clear understanding of project flows and manufacturing processes Capable of critical thinking and working autonomously between teams Technical documentation creation and review required Experience working under ISO9001 preferred CRM and inventory management software experience preferred

Benefits & Compensation:

Salary commensurate with experience Company subsidized Medical, Dental, and Vision benefits effective the first of the month following 30 days of employment, 401K with 3% Safe Harbor Contribution, Bonus, 13 paid vacations days, 5 paid sick days and 12 paid holidays Growth opportunities are available