About Berryville Holdings, LLC Berryville Holdings LLC is a software development company dedicated to delivering innovative solutions for clients with advanced security and operational requirements that demand proactive security and strategic approaches. Based in Herndon, Virginia, near Washington, D.C., we have a network of highly skilled developers across the U.S. who create and support our unique software offerings. Join us to unlock your potential, apply your talents to meaningful and rewarding projects, and go beyond the limits of traditional software firms. At Berryville Holdings, we aren't content with just adding new skins to existing technologies — our software holds multiple patents and leads in cyber protection. We use all our own software in daily operations because we believe you can't expect other companies to adopt your solutions if you're not proud to use them yourself. Position Overview We're seeking a Software Quality Testing Specialist for our Testing Center in Lansford, PA. As a Software Quality Testing Specialist, you will have two core responsibilities. First, you will assist the development team with testing new software, patches to existing software, and other items requiring testing. Second, you will study our training videos, documentation, and other materials and become the go-to technician for internal support and upgrades. This is an hourly, full-time, on-site, non-exempt position with hours Monday to Friday, 7:30 a.m. to 4:00 p.m. (subject to change). This role is W-2 only, and candidates must be legal U.S. residents and able to pass a criminal background check, a government security investigation, and a drug test. Key Responsibilities Working with the development team to test software Maintaining internal environments Actively monitoring production and development applications Resolving issues within your purview and escalating them when outside it Reporting bugs and user experience issues Internal help desk functions (web-based chat, help desk tickets, phone calls, and fulfilling order requests. Install and support BVH technology (Physical Servers, cloud servers, embedded devices, network equipment) Regularly install and operate our software product and report its quality to developers Set up and operate all aspects of the product, troubleshoot general hardware, software, and network issues Install and support office technology (desktops, laptops, mobile devices, printers, A/V, network equipment) Catalog and organize all lab equipment and IT inventory Required Qualifications and Skills Bachelor's degree in Computer Information Science, Computer Science, or related field, or 1-year of related experience Ability to self-manage and prioritize tasks Have strong organizational skills, attention to detail, and punctuality Ability to communicate clearly and effectively in English, both verbally and in writing, in a customer-facing environment. Salary The estimated salary for this position is $20.67 per hour. This salary is not guaranteed and will depend on experience and qualifications. Benefits & Perks At Berryville Holdings, we believe top talent deserves top-tier support—that's why we offer a benefits package that truly stands out. We cover 100% of your medical, dental, and vision premiums, along with company-paid life insurance and short- and long-term disability, so you can focus on your work and personal life—not your healthcare costs. You'll be enrolled in a Platinum-level medical plan with comprehensive prescription coverage, giving you and your family access to high-quality care with minimal out-of-pocket expenses. We also invest in your future with a 401(k) Safe Harbor plan and a company match of up to 4%, plus educational assistance to support your continued growth and career advancement. To support your lifestyle, we offer flexible work schedules, 11 paid federal holidays, and generous PTO starting at 15 days per year, with additional increases as you grow with the company. Equal Opportunity Employer Berryville Holdings is an Equal Opportunity Employer and considers all qualified applicants for employment regardless of race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disabilities, genetic factors, veteran status, or other protected status as required by law.

Pay:

From $20.67 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance Application Question(s): Are you a U.S. citizen? Do you have experience working in a help desk environment? How many years of experience do you have working with computers in a professional or educational setting? Which operating systems do you have experience with? Ability to

Commute:

Lansford, PA 18232 (Required)

Work Location:

In person