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Insight Global

Technical Integration Specialist - INTL

Pay: Not specified

Posted: 8 weeks ago

Location: Wilmington, DE (Onsite)

Last Updated: 5 hours ago

Hours: Full-Time

Expires: 10/15/2026

Career Insights for Configuration Analyst / Specialist

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What they do

A Configuration Analyst or Specialist provides specialized technical assistance in software configuration management, a process to track and control changes in software. May work for a company software configuration management team and assist with all aspects of software configuration management, including software product and application reviews and analysis of system requirements. May work with software users to troubleshoot and resolve software configuration problems.

$105,762 / year median in Delaware

-10% projected decline

Explore Career

Job Description

Job Description We are seeking a Technical/Integration Specialist to support and enhance integrations within the Zip Intake Management platform. This role focuses on API integrations, middleware support, troubleshooting, and technical administration across procurement and enterprise systems. Ideal candidates bring strong experience with SaaS integrations, enterprise APIs, ERP systems, and production support in a fast-paced environment. Core Responsibilities

Support and troubleshoot production integrations (APIs, webhooks, file transfers, workflows)
Perform RCA and partner with IT, security, and vendors to resolve issues
Build and maintain integrations between Zip and systems including SAP S/4HANA, Ariba, Agiloft (CLM), OneTrust, HR, and identity platforms
Develop

REST/SOAP

APIs, event-driven integrations, and file-based integrations (CSV, XML, JSON, EDI)

Support deployments, environment management, and documentation
Ensure compliance with security, governance, and audit requirements We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review

Insight Global's Workforce Privacy Policy:

https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

6+ years in integration/middleware support within enterprise environments
Strong API experience (REST/SOAP, JSON/XML, webhooks, auth/security)
Experience integrating procurement/intake platforms and ERP systems (SAP/Ariba preferred)
Hands-on with SQL, monitoring tools, and cloud/SaaS integrations
Experience with CI/CD, release processes, and ITIL environments
Scripting experience (Python, JavaScript, Groovy, or PowerShell)
Exposure to intake-to-procure workflows strongly preferred
Strong problem-solving, communication, and ability to manage multiple priorities