E-Commerce Auto Aaccessoryt UI UX Designers & Marketing Specialis

We are a growing small online business offering various auto parts products. We are looking to hire an outstanding customer service rep to help our awesome customers. We need detail-oriented, multi-tasker, who are organized, and able to learn and adapt quickly. We will fully train you, however, you must enjoy working at a fast pace and constantly changing environment. Our office hours are M-F, 10:00 am -6:00 pm. Working hours can be flexible and discussed. Job duties and responsibilities

Key Responsibilities:

Driving sales performance of the e-commerce platform Own brand integrity online, monitoring and enforcing policies across retailers Develop and implement an E-commerce strategy to improve website performance Maintain current knowledge of industry trends, opportunities, channels, products, and competitors to be a trusted business advisor to accounts Website Updates & Maintenance Make design changes to customer webpages, including layout adjustments and visual enhancements. Update text content, wallpapers, and images to ensure accuracy and freshness.

Qualifications:

Relentless customer advocate, experienced in finding solutions to improve relationships and drive growth. Extensive experience with practices and techniques related to web merchandising or online retailing. Sound knowledge of website management and eCommerce usability. Proficient and had hands-on experience with Shopify, eBay, Google Ads. Ability to change strategies and rethink conventional wisdom at any time. Track records of delivery results in a highly ambiguous environment. Startup or entrepreneurship experience, optimistic and able to work independently with minimal supervision. Strong verbal and written communication skills. English and Chinese Managing and executing promotional campaigns and fulfill marketing needs Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments, improve/eliminate chargebacks. Own items sell-in and throughout product life cycle (item setup, sell-through, forecasting, in-stock, pricing)

Preferred Qualifications:

Experience with eBay, Shopify, or other social media platforms. Familiar with computer design programs like( Adobe Photoshop / Figma /UI design /UX design) English and Chinese (preferred) Understanding of auto parts or strong interest in motorsports and JDM cars.

If yea please describe .

Work Remotely No Job Types:

Full-time, Contract Pay:

$23.00 - $28.00 per hour

Benefits:

Flexible schedule Application Question(s): Understanding of auto parts or strong interest in motorsports If yes please describe

Experience:

UI design / UX design: 1 year (Preferred)

Language:

Chinese (Preferred) Ability to

Relocate:

Tukwila, WA 98188: Relocate before starting work (Preferred)

Work Location:

In person