Time Limited Subsidy - Rapid Rehousing

Organizational Overview Upward Bound House (UBH) is dedicated to ending the circle of intergenerational family homelessness. We compassionately provide a continuum of services ranging from crisis housing to permanent housing and homelessness prevention. With over 30 years of experience in family homelessness, UBH is a leading services provider, contributing to and advocating for lasting solutions to end family homelessness. Our diverse team is passionate about our mission. UBH provides a fast-paced environment that values empowerment, collaboration, diversity, relationships, efficiency and communication. UBH provides a supportive, caring and merit-based environment for team members and is vested in their growth and development. We seek employees who are passionate about serving and making a difference in the lives of others. Summary The Time-Limited Subsidy (TLS) Case Manager provides intensive, short-term case management services to general families and Transition-Age Youth (TAY) families receiving temporary housing or rental subsidies. The position focuses on housing stabilization, income development, and supportive service coordination to support families in achieving long-term housing stability and self-sufficiency by the end of the subsidy period.

ESSENTIAL FUNCTIONS

Conduct comprehensive intake and ongoing assessments for general families and TAY families, including housing history, income, education, employment, and supportive service needs Develop individualized housing stabilization and self-sufficiency plans with clear, time-bound goals Provide intensive case management throughout the subsidy period, with frequency based on family needs and program requirements Support TAY parents in accessing education, vocational training, employment, and childcare resources Assist families in increasing income and benefits (employment, CalWORKs/TANF, SSI, SNAP, WIC, childcare subsidies, etc.) Provide budgeting education, tenant rights education, and lease compliance support Coordinate referrals to community-based services, including mental health, substance use, parenting supports, domestic violence resources, and healthcare Collaborate with landlords and housing providers to support housing stability and prevent evictions Monitor subsidy timelines and ensure compliance with program policies and funding requirements Prepare families for subsidy exit by developing transition plans for permanent or sustainable housing Maintain accurate case notes, service plans, and required documentation in the case management system

QUALIFICATIONS

Bachelor's degree in Social Work, Human Services, Child & Family Studies, or a related field (or equivalent experience) Experience working with families, young parents, or Transition-Age Youth (ages 18-24) preferred Knowledge of housing programs, rental assistance, and family-focused service systems Familiarity with trauma-informed, youth-centered, and family-centered practices Strong organizational, communication, and documentation skills Ability to manage multiple families with strict timelines and outcomes

CORE COMPETENCIES

Family-centered and youth-friendly engagement Trauma-informed and culturally responsive practice Strength-based coaching and advocacy Crisis intervention and problem-solving Time management and deadline-driven service delivery

MANDATORY REQUIREMENTS

Employment Eligibility Verification Reliable transportation Updated tuberculosis test Successful completion of background CPR/First Aid training Must have Valid CA Driver's License Must provide proof of insurance coverage Must be able to qualify for UBH drivers' insurance coverage

BENEFITS

Competitive salary based on experience and qualifications. Health, dental, and vision insurance options. Retirement savings plan. Paid time off and holidays. Opportunities for professional development and growth within the organization.

PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves. The employee may experience a number of unpleasant sensory demands associated with the client's use of alcohol and drugs, and the lack of personal care. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations.