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United States Postal Service

Courier Service Representative

Career Insights for Courier / Messenger

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Scorecard

Based on Minnesota data

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What they do

A Courier or Messenger provides fast delivery of documents and packages to locations within a city, or provides customized long distance or international deliveries. Makes deliveries traveling by bicycle, van, truck, or plane.

$38,152 / year median in Minnesota

+8% projected growth

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Job Description

Job Summary The Courier Service Representative supports the efficient handling, processing, and delivery of mail and packages while providing dependable customer service. This role involves organizing shipments, verifying delivery information, assisting customers, maintaining accurate records, and following established postal safety and service procedures. Responsibilities Receive, sort, organize, and prepare mail and packages for delivery. Assist with pickup and delivery activities according to assigned schedules. Verify addresses, labels, and shipment information for accuracy. Handle letters, parcels, and other postal materials carefully. Provide courteous and professional service to customers. Answer questions about delivery procedures and available postal services. Maintain accurate records of shipments, pickups, and deliveries. Use handheld devices, computers, or other systems to update service information. Communicate delivery issues, delays, or package concerns to appropriate personnel. Follow established procedures for handling incoming and outgoing mail. Keep work areas organized, clean, and safe. Follow postal security, safety, and operational guidelines. Coordinate with coworkers and delivery personnel to support daily operations. Complete assigned tasks accurately while meeting service deadlines. Qualifications Previous experience in courier, delivery, postal, logistics, retail, or customer service is preferred. Strong communication and interpersonal skills. Excellent organization and attention to detail. Ability to handle packages and mail responsibly. Comfortable using basic computer or mobile technology. Ability to follow schedules, instructions, and established procedures. Dependable, punctual, and professional work habits. Ability to work independently and as part of a team. Strong customer-service mindset. Ability to work effectively in a fast-paced environment. Benefits Full-Time / Part-Time employment opportunities. Competitive compensation. Structured workplace and training opportunities. Hands-on experience in postal and delivery operations. Opportunities to develop customer service and logistics skills. Supportive team environment. Potential opportunities for professional growth. About United States Postal Service The United States Postal Service provides mail and package delivery services across the United States. Employees support a wide range of postal operations while helping maintain reliable service for residential and business customers.
Pay:
$20.00 - $22.00 per hour Expected hours: 42.0 per week
Benefits:
401(k) Employee assistance program Flexible schedule Relocation assistance Retirement plan
Work Location:
In person

Benefits

  • 401(k) Plans
  • Professional Development
  • Other Retirement and Savings
  • Health and Wellness Programs