Job Category:

Operations\n

Requisition Number:

MOBIL002083

Posting Details\n

Posted:

July 21, 2026\nFull-Time\nOn-site\n

Rate:

$18 USD per hour\nLocations\nShowing 1 location\n850 Resource Dr\nSuite 8\nBrooklyn Heights, OH 44131, USA\nJob Details\nDescription\nJumpstart Your Career at Rehab Medical\nRehab Medical is one of the nation's fastest-growing providers of custom advanced mobility equipment and a recent Inc. 5000 award winner. Headquartered in Indianapolis, Indiana, our mission is simple yet impactful: To improve and positively impact the lives of the patients we serve, the partners we engage with, and the employees we invest in.\nAs one of Indiana's Top Places to Work, we hire based on attitude, aptitude, and drive, not just resumes. With continued national growth, we're expanding our Operations Team and looking for compassionate, motivated individuals to help support our mission and more than 200,000 mobility users across the country.\n

Why You Should Apply:

\nStructured Orientation & Mentorship Program\nEmployee Recognition & Wellness Initiatives\nLeadership Development & Continuing Education\nATP Career Path with Clear Pay Increases and Certification Opportunities\nWork with

Purpose:

Improve patient quality of life\nFor prompt communication, we encourage applicants to opt into texting during the application process.\n

Position Overview:

\nThe Mobility Equipment Technician plays a critical role in ensuring patients receive correct mobility equipment, and replacement parts safely, accurately, and on time. Serving as a direct representative of Rehab Medical in patients' homes and care settings, the Mobility Equipment Technician provides professional delivery, setup, basic adjustments, service, and education on proper equipment use. Through excellent customer service, documentation, and attention to safety and quality. The Mobility Equipment Technician helps patients gain independence, comfort, and confidence with their mobility equipment. You'll work directly with patients, therapists, and Assistive Technology Professionals (ATPs) to ensure mobility equipment is functioning safely and customized to patient needs.\nThis position is also part of our ATP Career Path, designed to guide technicians from entry-level roles to certified ATP support and beyond.\n

Compensation:

Hourly Range:

$18 - $28 per hour\nCompensation is based on experience, performance, and certifications\nAdvancement to ATP Support role

Required Qualifications:

\nHigh School Diploma or equivalent\nMinimum of 2 years of experience delivering consumer or medical equipment (preferred)\nMechanical aptitude with ability to troubleshoot, repair, and set up complex power chairs\nBasic computer and communication skills\nExcellent interpersonal and communication skills\nAbility to interact effectively with patients while maintaining professionalism, respect and confidentiality\nAbility to work independently and manage multiple priorities with minimal supervision\nKey Responsibilities\nEquipment Delivery, Service, and Repair\nProvide exceptional customer service and education of all deliveries, service calls, pickups, and repairs according to manufacturer guidelines and patient needs.\nAlways maintain a professional appearance and demeanor while representing Rehab Medical in the patient's home.\nDiagnoses, troubleshoot, repair, and document equipment issues in a timely and accurate manner.\nComplete all required paperwork and electronic documentation accurately and promptly.\nUnderstand requirements to be able to bill the claim; particularly understanding what patients must sign.\nUnderstand compliance guidelines as it relates to paperwork.\nVehicle Management and Compliance\nMaintain a clean, organized, and safe company vehicle in compliance with company policies, accreditation standards, and regulatory requirements.\nConduct routine vehicle inspections and audits to ensure cleanliness, safety, and readiness for daily operations.\nFollow Safe driving procedures at all times\nCommunication and Team Collaboration\nCommunicate effectively with office staff, operations teams, and corporate partners regarding delivery status, service issues, and schedule changes.\nProactively report delays, patient concerns, or challenges that may impact delivery or service outcomes.\nWork collaboratively with teams to resolve issues and improve service quality.\nAssist in office and warehouse post or pre route as needed.\nWe do not accept unsolicited resumes from outside recruiters/placement agencies. Rehab Medical will not pay fees associated with resumes presented through unsolicited means.\nQualifications\nBehaviors\nRequired\n

Enthusiastic:

Shows intense and eager enjoyment and interest\n

Team Player:

Works well as a member of a group\nMotivations\nRequired\n

Goal Completion:

Inspired to perform well by the completion of tasks\n

Peer Recognition:

Inspired to perform well by the praise of coworkers\n

Self-Starter:

Inspired to perform without outside help\nAbility to Make an

Impact:

Inspired to perform well by the ability to contribute to the success of a project or the organization\nEducation\nRequired\nHigh School or better.\nLicenses & Certifications\nRequired\n

DRIVERS LICENSE

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