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Uhaul Counter / Reception

Job

Cycle Design

Phillipston, MA (In Person)

Full-Time

Posted 4 weeks ago (Updated 3 weeks ago) • Actively hiring

Expires 5/28/2026

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Job Description

Overview We are seeking a friendly and organized Uhaul Counter / Receptionist to join our team. This role is essential in providing exceptional customer service, managing daily office operations, and ensuring smooth communication between customers and staff. The ideal candidate will have strong office management skills, proficiency with computer systems, and excellent interpersonal abilities. Bilingual skills are a plus to assist a diverse customer base. This position offers an engaging work environment where professionalism and efficiency are highly valued. Duties Greet customers warmly and provide outstanding customer service at the front desk Manage multi-line phone systems, handle inquiries, and direct calls appropriately Process reservations, rentals, and returns using Uhaul Software Maintain accurate data entry, filing, and record keeping for rental agreements and customer information Handle customer support issues professionally, ensuring customer satisfaction Manage appointment scheduling and follow-up communications Maintain a clean and organized reception area to promote a welcoming environment Occasionally assist in cleaning around the showroom, processing transactions at the counter. Qualifications Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment Exceptional phone etiquette with experience managing multi-line phone systems Strong attention to detail with proofreading and accuracy skills Ability to manage time effectively and prioritize tasks accordingly This role offers an opportunity to be part of a dynamic team dedicated to providing excellent service while supporting daily office functions. We value professionalism, reliability, and a positive attitude in all our team members.
Pay:
From $15.00 per hour
Work Location:
In person

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