Utility Billing Clerk

Overview Join our dynamic team as a Utility Billing Clerk and become a vital part of our financial operations! In this energetic role, you will manage the accurate processing of utility accounts, ensure timely billing, and provide exceptional customer service to our community. Your expertise in accounting software, data entry, and financial concepts will help streamline revenue cycle management and support our commitment to transparency and efficiency. If you thrive in a fast-paced environment and are passionate about delivering precise financial solutions, this position offers an exciting opportunity to grow your career while making a positive impact. Duties Prepare and issue utility bills accurately using advanced accounting software with Caselle. Reconcile accounts receivable and perform account analysis to ensure billing accuracy and resolve discrepancies promptly. Manage customer inquiries related to billing issues, payment arrangements, and account status with professional phone etiquette and excellent customer service skills. Process payments and update account records with meticulous attention to detail. Assist with data entry tasks. Conduct account reconciliation activities regularly to maintain compliance with GAAP (Generally Accepted Accounting Principles). Support governmental or non-profit accounting functions as needed, ensuring adherence to financial regulations and internal controls. Experience Proven experience working with accounting software. Strong understanding of accounts receivable/payable processes, account reconciliation, and financial analysis skills. Familiarity with technical accounting concepts including journal entries, debits & credits, and double entry bookkeeping. Experience in customer service roles involving billing inquiries or collections is highly desirable. Excellent organizational skills combined with the ability to analyze financial data critically while maintaining professionalism in phone etiquette and client interactions. Join us in delivering exceptional utility billing services that empower our community! We value energetic professionals who are eager to apply their technical accounting expertise in a collaborative environment focused on integrity and excellence.

Pay:

From $25.39 per hour

Benefits:

Dental insurance Health insurance Life insurance Paid sick time Paid time off Retirement plan

Education:

High school or equivalent (Preferred)

Work Location:

In person