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CF
Creative Financial Staffing
Collections Specialist
Career Insights for Collections Specialist
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Scorecard
Based on Illinois data
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What they do
A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
$43,361 / year median in Illinois
-13% projected decline
Job Description
a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Collections Specialist Take ownership of complex, high-risk accounts where your collections strategy and problem-solving skills truly make an impact. This is a great opportunity to move beyond basic collections into a more analytical, decision-driven role.
Why This Opportunity Stands Out:
- Work on high-impact, late-stage commercial accounts (200+ days past due)
- Opportunity to take full ownership of a defined portfolio (~100 accounts)
- Develop advanced negotiation and resolution strategies beyond standard collections
- Exposure to legal escalation and repossession processes
- Fast-paced, results-driven environment with measurable impact
- Supportive, laid-back team culture with strong collaboration
- Chance to build expertise in risk prioritization and account strategy
- Potential for long-term or permanent placement Key Responsibilities for the
Collections Specialist:
- Manage and resolve a portfolio of delinquent commercial accounts
- Make 30–50 outbound calls daily to secure payments and negotiate terms
- Escalate accounts to legal or repossession when necessary
- Perform research and skip tracing to locate customers
- Document all account activity and prioritize based on risk and exposure Qualifications for the
Collections Specialist:
- Experience in collections or high-volume customer service
- Ability to handle difficult conversations and negotiate effectively
- Strong problem-solving skills and ability to work independently
- Experience managing a high-volume workload #CollectionsSpecialist #AccountingJobs #FinanceJobs EB-6618996204