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Creative Financial Staffing

Collector

Career Insights for Collections Specialist

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Based on Illinois data

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What they do

A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.

$43,361 / year median in Illinois

-13% projected decline

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Job Description

Collector Itasca, IL $60,000 — $65,000 Posted 2 weeks ago Itasca, IL 60143, USA Collector (Accounts Receivable) We're seeking an experienced Collector to support a busy accounts receivable team during a high-volume period. This is an onsite role ideal for someone who enjoys problem-solving, working with customers, and collaborating with internal teams.
What You'll Do:
Manage B2B collections on past-due accounts (primarily 60+ days) Respond to customer calls and emails regarding invoices and payments Research and resolve billing discrepancies and misapplied payments Coordinate with sales and operations teams to ensure billing accuracy Work across multiple systems to review account and service details
What We're Looking For:
2-3+ years of B2B collections or AR experience Comfortable being on the phone and communicating with customers Strong investigation and follow‑up skills Basic Excel skills (spreadsheets, sorting, data review) Easygoing, team‑oriented personality
Schedule & Details:
Monday-Friday, 8:00 AM-4:00 PM Onsite role No overtime anticipated Temporary project assignment If you're a hands-on collector who enjoys a collaborative, fast‑paced environment, this is a great opportunity to jump in and make an impact. EB-4661523352