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CF
Creative Financial Staffing
Debt Resolution Specialist
Career Insights for Collections Analyst
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Based on Illinois data
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What they do
A Collections Analyst communicates with clients to provide support and follows up on outstanding payments. Prepares and reviews reports about collection accounts and monitors collection of over-due accounts. May also analyze credit risk and recommend credit extension.
$49,584 / year median in Illinois
-9% projected decline
Job Description
Debt Resolution Specialist Itasca, IL $60,000 — $65,000 Posted 3 weeks ago Itasca, IL 60143, USA Debt & Asset Recovery Specialist Our Client is seeking a Debt & Asset Recovery Specialist to join its recovery team in Itasca. This role is focused on late-stage collections, asset recovery, repossessions, and loss mitigation. The ideal candidate is comfortable handling difficult conversations, managing a high-volume portfolio, and working with customers to achieve the best possible recovery outcomes. If you have experience with asset-based collections, skip tracing, repossessions, or recovery operations, this is an excellent opportunity to join a collaborative team in a hybrid work environment. Why This Role? Hybrid work schedule Opportunity to work directly on asset recovery and loss mitigation initiatives High-volume, relationship-driven environment Exposure to KPIs and portfolio performance metrics Collaborative, team-oriented culture Key Responsibilities for the Debt & Asset Recovery Specialist Manage a portfolio of delinquent accounts and recovery cases Conduct high-volume outbound calls and customer communications Perform skip tracing to locate customers and assets Utilize tools such as TLO and/or CLEAR to support recovery efforts Negotiate payment arrangements and workout solutions when appropriate Monitor portfolio performance, recovery rates, and cycle time metrics Maintain accurate account documentation and collection notes Prepare reporting and analysis using Excel and Microsoft Office tools Qualifications for the