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Highgate Hotels, LP

Assistant Front Office Manager

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Job Description

Job Description Help for Job Description. Opens a new window. Assistant Front Office Manager Requisition
ID 2026-83065
Category Front Office Operations Job Location US-FL-St Pete Beach Property TradeWinds Island Resort Pay Class Full Time Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com Location Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you'll stay at one, play at two - with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you're looking for family fun, a romantic retreat, a group getaway, or anything in between, it's all here at TradeWinds Island Resorts.
https:
//www.tradewindsresort.com/careers Overview Follow your passion all the way to paradise at TradeWinds Resort, a consistently rated Tampa Bay Times Top Workplace! TradeWinds features two destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach. The Assistant Front Office Manager will provide leadership, consistency, and spectacular Guest Service to our Guests and Employee Partners. The Assistant Front Office Manager is primarily responsible for managing the day to day operation of a busy Front Office, and a staff of up to 20 individuals with multiple job descriptions. Responsibilities Works closely with Sales and Reservations in order to fulfill all special requests for groups, VIP's, etc. Assist daily in the guest reception. Responds daily all social media feedback, follow up with guest as well as internally. Communicates effectively and genuinely with guests, team members and other departments. Assists and often leads guest service training initiatives within the front office department Maintains a friendly and caring demeanor at all times in a fast paced environment. Maintains a professional image at all times that falls within the hotel and company guidelines for appearance and dress. Demonstrates team work by co-operating and assisting colleagues as needed. Provides all Front Desk Assistant job duties like registering guests into the hotel in a prompt and courteous manner, using up-selling ...For full information see follow application link. Highgate Hotels and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, age, religion, sex, national origin, disability, genetic information, uniformed services, veteran status, sexual orientation, gender identity and expression or any other legally protected classification. Highgate Hotels will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested.

Benefits

  • Dental Insurance