An Office Manager directs administrative staff and manages workflow in a business office. Supervises clerical work, tracks office supplies, oversees maintenance for office equipment and manages budget for office expenses. May hire and train staff.
Office Administrator at Phoenix Chiropractic Are you an organized, energetic, and compassionate administrative professional looking to make a real difference in people's lives? Phoenix Chiropractic is seeking a dedicated Office Administrator to be the welcoming face and organizational heart of our clinic. If you thrive in a fast-paced environment and are passionate about health and wellness, we encourage you to apply! About Phoenix Chiropractic At Phoenix Chiropractic, we are committed to helping our community achieve optimal health through personalized, high-quality chiropractic care. We believe in a positive, supportive, and efficient clinic environment, and our Office Administrator is essential to delivering that experience to every patient. Join our team and help us grow!
The Role:
Office Administrator As our Office Administrator, you will manage the daily administrative operations of the clinic, ensuring a smooth, organized, and welcoming experience for all patients and a supportive environment for our clinical staff. This is a crucial role for our clinic's success.
Key Responsibilities Patient Coordination:
Serve as the primary point of contact, greeting patients, managing check-in/check-out processes, and scheduling appointments effectively.
Administrative Management:
Answer and manage phone calls, emails, and general inquiries with professionalism and courtesy. Maintain and organize patient files (electronic and paper) in compliance with HIPAA guidelines.
Billing & Finance:
Handle patient billing, co-pay collection, processing payments, and managing insurance verification and claims submission.
Clinic Operations:
Maintain a clean, organized, and welcoming reception area. Manage and order office and clinical supplies, and assist with general office upkeep.
Support:
Assist the Chiropractor and clinical staff with administrative tasks to ensure seamless patient flow and treatment delivery.
What You Bring Required Qualifications Experience:
Proven experience in an administrative, front office, or customer service role, preferably within a healthcare or medical office setting (chiropractic experience is a plus!).
Skills:
Strong organizational skills and exceptional attention to detail. Proficiency with office software (MS Office Suite, Google Workspace) and experience working with electronic health records (EHR) or patient management systems.
Communication:
Excellent verbal and written communication skills and a friendly, compassionate demeanor.
Attitude:
Proactive, self-motivated, and comfortable multitasking in a busy environment.
Education:
High school diploma or equivalent. We welcome individuals from all backgrounds, and being a Christian is not a requirement to work at our clinic.
NOTE:
Do not reach out to or contact our office (770-744-5810). Our office line is for patients only!
