Marshall's Tree Service (MTSF, INC.)Virginia Beach, VA Join a Growing, Well-Established Tree Care Company Marshall's Tree Service is a well-established, growing tree removal and tree care business that is expanding into new areas and pursuing exciting new opportunities. We are looking for an experienced, dependable, and highly organized Office Manager who can step into the role and take ownership of the day-to-day operation of our office. This is a turn-key position. We are looking for someone who already understands what it takes to run an office and can come in, learn our operation, and take the reins—not someone who needs extensive training on how to manage an office. The Right Candidate If you can walk into a busy office, identify what needs to be done, create organization, stay ahead of deadlines, communicate effectively, and keep things moving without constant supervision, we want to hear from you. If you can't come in and start running our office, please don't apply. We are looking for someone who is confident, professional, accountable, and capable of working independently while managing multiple priorities in a fast-paced environment. Responsibilities Manage the daily operations of the office Answer phones, emails, and customer inquiries professionally Schedule and coordinate customer appointments and work Communicate with customers, crews, vendors, and management Prepare estimates, invoices, work orders, and other documentation Follow up with customers and outstanding accounts Maintain organized customer and job records Coordinate office paperwork and administrative requirements Assist with accounts receivable/payables and general bookkeeping Work with QuickBooks Online and other office software Track jobs from scheduling through completion and payment Assist with payroll and employee-related administrative tasks Maintain company records and documentation Help improve office systems, procedures, and efficiency Identify problems and take initiative to resolve them Provide administrative support to company ownership and management Handle confidential company and customer information appropriately Qualifications Previous office management or administrative management experience Strong organizational and time-management skills Excellent written and verbal communication skills Ability to multitask in a busy environment Strong attention to detail Ability to work independently and make sound day-to-day decisions Professional and confident telephone/customer-service skills Computer proficiency Experience with QuickBooks Online preferred Experience in construction, landscaping, tree care, property services, or another service-based industry is a plus Ability to learn our systems and become productive quickly Must be dependable, responsible, and willing to take ownership of the position What We Are Looking For We are not looking for someone who simply wants to answer phones and perform basic administrative tasks. We are looking for an Office Manager who can manage the office. The ideal candidate is someone who sees what needs to be done, gets it done, follows through, and doesn't have to be told every step of the way. You should be comfortable working directly with ownership and management and becoming an important part of the company's continued growth. Compensation Pay is based on ability and experience. We are willing to pay for the right person who brings the experience, skills, initiative, and ability to take ownership of this position. Why Join Us? Well-established and growing company Opportunity to become an important part of an expanding business Opportunity for increased responsibility as the company grows Work directly with company ownership and management Competitive compensation based on experience and ability Opportunity to help build and improve the systems that support a growing company To Apply Please submit your resume along with a brief description of your previous office management experience and why you believe you can step into this position and immediately take ownership of running a busy office. If you are looking for a position where you need extensive training before you can perform the job, this is probably not the position for you. If you are an experienced Office Manager who is ready to come in, take charge, get organized, and help a growing company move forward, we want to hear from you.
Pay:
$26.00 - $50.00 per hour Expected hours: 40.0 per week