JOB DESCRIPTION

Job Title :

Assistant Business Officer Department:

Residential Mortgage & Small Business Banking Classification:

Non-Exempt Reports to:

Head of Residential Mortgage & Small Business Banking, SCR Summary/Objective:

Assistant Business Officer performs administrative duties with the primary responsibility of timely and accurate processing, validating, and closing of mortgage loans. To develop new business and support MLOs to expand a high-quality loan portfolio.

Essential Functions:

Setup file on loan origination system and verify the accuracy of all loan data entered into the system. Review loan application and all incoming documents for compliance and loan eligibility; clarify and/or obtain additional information, if necessary. Conduct follow-up on outstanding documentation to ensure receipt within turnaround time standards. Upon receipt of appraisal report, validate loans in automated underwriting system (i.e., Desktop Underwriter) and submit to underwriting in required time frames. Ensure regulatory requirements are met in processing the approved, cancelled, and declined loan applications. Maintain positive and open communications with MLOs, Underwriters and Funders. Enter loan information into ICBC's credit processing system in accordance with company policies. Handle customer inquiries and provide good customer service. Develop new customers and cross-sell variety of banking products and service to generate business. All other duties as assigned by management in accordance with company policies and State/Federal guidelines

Competencies:

In order to perform the job successfully, an individual should demonstrate the following competencies: 1-2 years mortgage loan processing experience; possess a thorough understanding of various residential product/program guidelines, necessary conditions for approval, and Fannie Mae specific guidelines. Knowledge of residential lending's federal regulatory requirements and state regulations.3.Excellent written, verbal, and interpersonal communication skills. Strong time management and organizational skills. Be able to task prioritize in order to meet closing deadlines. Ability to perform services in person from a Bank office or branch to, among other things, access the Bank's computer systems and engage in an interactive environment with co-workers.

Physical Demands:

This is largely a sedentary role, requiring use of typical office equipment such as a computer, laptop and cell phone. Work is completed in person in an office environment. Walking around the office and talking to colleagues and supervisors is also required. Appropriate reasonable accommodations that do not cause undue hardship will be made to enable qualifying individuals with disabilities to perform the essential functions of the job.

Travel Requirement :

None Required Education and Experience:

Bachelor's degree from four-year college or university. 1-3 years related experience and/or training; or equivalent combination of education and experience.

Language/Communication Skills:

Able to read and interpret documents such as operating and procedure manuals. Able to write routine reports and correspondence. Fluency in Cantonese/Mandarin and English is a plus. Page Break