Admin Assistant- Front Desk

Admin Assistant- Front Desk CAB Signs - 2.8 Brooklyn, NY Job Details Full-time $20 - $26 an hour 13 hours ago Qualifications Computer literacy Full Job Description Fast-Paced Manufacturing Office -

Detail Oriented Required Location:

Brooklyn, NY Full-Time | In-Office About Us We are a busy wholesale sign manufacturing company serving trade professionals across the country. Our office environment is fast-paced, team-oriented, and focused on accuracy and responsiveness. We are looking for a dependable Administrative Assistant who enjoys staying organized, handling communication, and keeping operations running smoothly. The Role At CAB Signs, the Admin Assistant plays a key role in keeping customers happy and operations organized. In this role, you will be the go-to person for customer communication, front desk coordination, data entry, and office support. A successful candidate is attentive, detail-oriented, responsive, and able to stay calm and professional in a fast-paced environment. This is a dynamic role that combines customer service, office coordination, and administrative support. Essential Responsibilities Customer Service & Communication Answer incoming phone calls and customer emails promptly and professionally Provide job status updates and assist customers with questions or concerns Process customer payments and assist with pickup notifications Ensure customers feel supported and communicated with throughout the order process Front Desk & Office Coordination Greet customers, vendors, and job applicants visiting the office Handle customer pickup routines and delivery sign-offs Notify managers of scheduled appointments and arrivals Help maintain a professional and organized office environment Data Entry & Order Processing Enter customer orders and quotes into our internal management system (ShopVox) Assist with tracking workflow and maintaining accurate records Support basic reporting and operational organization Invoicing & Accounts Receivable Support Assist with invoicing and accounts receivable routines Ensure financial transactions are entered accurately and on time Follow up internally regarding outstanding payments when needed Daily Reporting Compile and send daily reports to management Help track workflow, customer communication, and operational progress Daily Standards & Expectations Answer and return customer calls promptly (goal: 95% of calls answered) Stay engaged and productive during working hours Complete end-of-day reporting consistently Maintain strong attendance and reliability Take ownership of problems and solutions Maintain a positive, team-oriented mindset What We're Looking For Strong communication and customer service skills High attention to detail and organization Comfortable multitasking in a fast-paced environment Positive attitude and willingness to learn Reliable attendance and accountability Comfortable using computers and learning new software systems Experience with administrative work, customer service, or office coordination is a plus Preferred Qualities Problem solver mindset Fast learner Calm under pressure Team player who communicates well with others Takes initiative instead of waiting to be told what to do Compensation & Schedule Full-time position Monday-Friday Compensation based on experience