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Harry & David

Load Planning Office Coordinator

Career Insights for Administrative Clerk / Coordinator

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Based on Ohio data

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What they do

An Administrative Clerk or Coordinator performs administrative work in an office. Coordinates work to support an office team. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails. May manage office staff expenses, supplies or schedules.

$42,574 / year median in Ohio

-1% projected decline

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Job Description

JOB DUTIES
  • Coordinate truckload shipping with Line Haul Carriers and FedEx Line Haul or smaller shipments using LTL services such as FedEx Freight or FedEx Small Package.
  • Communicate with carriers to secure transportation and update the Transportation Management System (OTM), shipping manifests, Bills of Lading and shipping calendars.
  • Inbound and Outbound Load Planning for multiple business divisions.
  • Update calendars and dock schedules in Excel.
  • Maintain communication with supervision and peers to ensure efficient workflow.
  • Report trends and issues to proactively avoid or head off potential problems.
  • Provide information for various internal and external customers upon request.
  • Partner with other departments to promote cross-departmental cooperation and ensure clear communication.
  • Review Purchase Orders and/or Stock Transfer Orders created by Purchasing, Merchant and Inventory groups and create SAP deliveries.
KNOWLEDGE
Clerical — Knowledge of administrative and clerical procedures and systems such as Microsoft Outlook, Teams, SharePoint, Excel, and Word. Managing files and records, etc. Customer Service — Knowledge of principles and processes for providing quality customer service. SKILLS Active Listening
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Critical Thinking
  • Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to analyze reports and draw conclusions / recommendations. Judgment and Decision Making
  • Considers the relative costs and benefits of potential actions to choose the most appropriate one. Time Management
  • Managing one's own time. Have a sense of urgency and be able to meet deadlines. Teamwork
  • Works effectively both independently and as a team member.
Time Sharing — The ability to shift back and forth between two or more activities or sources of information.
ABILITIES
  • Oral and Written Comprehension and Expression
  • The ability to listen, read, understand, and clearly and effectively communicate both verbally and in writing.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Deductive Reasoning
  • The ability to apply general rules to specific problems to produce answers that make sense.
  • Inductive Reasoning
  • The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Physical Requirements
  • The ability to operate a computer keyboard and mouse.
Sitting for long periods of time, constant hand and wrist movement. #
INDOH Job Type:
Full-time Pay:
$19.00
  • $21.
00 per hour
Benefits:
401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Paid time off Vision insurance Ability to
Commute:
Hebron, OH 43025 (Required)
Work Location:
In person