Veterinary Receptionist Veterinary Eye Clinic Alhambra, CA Job Details Full-time $19 - $22 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Professional development assistance Qualifications Teamwork Medical scheduling Administrative experience Managing clients in a customer support role Attention to detail Stocking Full Job Description Veterinary Eye Clinic (VEC) is a leading specialty eye care provider for pets, committed to delivering exceptional service and compassionate care. We foster a positive, team-oriented environment where every role is essential to providing the highest level of client and patient support.

Position Overview:

We are currently seeking a friendly, reliable, and detail-oriented Customer Service Representative (CSR) to join our Alhambra team. This full-time position plays a vital role as the first point of contact for our clients. The ideal candidate is organized, professional, and passionate about client care. Alternating Saturdays is required.

Key Responsibilities:

Welcome and assist clients with professionalism and compassion Answer phone calls, manage emails, and respond to inquiries Schedule appointments and maintain accurate client records Facilitate check-in and check-out procedures Collect payments and ensure proper documentation Act as a liaison between clients, doctors, and technical staff Support the front desk and administrative operations as needed Maintain cleanliness and organization of the front desk and client areas, including routine disinfecting of surfaces and restocking of supplies Support the team in ensuring all areas of the clinic are presentable, clean, and client-ready

Qualifications:

Prior customer service experience required; veterinary or medical front desk experience is a plus Strong communication and interpersonal skills Ability to multitask and remain calm in a busy environment Tech-savvy with experience in scheduling systems and general office software Positive attitude and team-oriented mindset Why Join VEC? Supportive, inclusive, and team-focused culture Opportunities for growth within a growing veterinary specialty practice Competitive compensation and benefits package A chance to make a meaningful impact in the lives of pets and their families

Schedule:

Full-time Saturdays required

Job Type:

Full-time Pay:

$19.00 - $22.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Professional development assistance Vision insurance

Experience:

Veterinary Receptionist :

2 years (Required) Shift availability: Day Shift (Required) Ability to

Commute:

Alhambra, CA 91803 (Required)

Work Location:

In person