Front Desk Receptionist Chino's Caring Kennel - 3.0 Chino, CA Job Details Part-time | Full-time $16.90 - $18.50 an hour 16 hours ago Benefits Health insurance 401(k) Paid time off 401(k) matching Employee discount Flexible schedule Qualifications Interpersonal skills Attention to detail Dog handling Organizational skills Office phone management Full Job Description We are a full-service pet boarding, grooming, and training facility looking for a friendly, reliable, and highly organized Front Desk Receptionist to join our team! The ideal candidate is someone who thrives in a fast-paced environment, has excellent customer service and communication skills, and genuinely loves working with both people and animals. We are looking for a self-motivated, detail-oriented individual who can multitask, stay organized, and maintain a positive, professional attitude throughout the day.

Key Responsibilities:

Warmly greet clients and their pets, providing a welcoming and professional experience. Manage daily check-ins and check-outs for boarding, grooming, and training appointments. Answer incoming phone calls, respond to client inquiries, and schedule reservations. Maintain accurate client and pet records, including vaccination information and special care instructions. Process payments and handle transactions accurately. Communicate effectively with kennel, grooming, and training staff to ensure smooth daily operations. Manage multiple tasks while keeping the front desk organized and running efficiently. Provide exceptional customer service and address client questions or concerns in a friendly and professional manner.

Qualifications & Requirements:

Strong organizational skills and exceptional attention to detail. Excellent communication and customer service skills. Ability to multitask and prioritize responsibilities in a busy environment. Reliable, punctual, self-motivated, and a team player. Comfortable working around dogs of all breeds, sizes, and temperaments. Previous experience in customer service, reception, or the pet care industry is preferred. Experience with the Gingr Operating System is a plus.

Schedule & Availability:

This is a fast-paced, multifaceted position with shifts that may vary between mornings, afternoons, and early evenings. Weekend and holiday availability is required. We are looking for someone who takes pride in staying organized, enjoys building relationships with clients, and is passionate about helping create a positive experience for every pet and pet parent who walks through our doors!

Job Types:

Full-time, Part-time Pay:

$16.90 - $18.50 per hour

Benefits:

401(k) 401(k) matching Employee discount Flexible schedule Health insurance Paid time off Ability to

Commute:

Chino, CA 91710 (Required) Ability to

Relocate:

Chino, CA 91710: Relocate before starting work (Preferred)

Work Location:

In person