Front Desk Receptionist

Front Desk Receptionist South Orange County Animal Hospital - 4.9 Lake Forest, CA Job Details Full-time $17 - $20 an hour 1 day ago Benefits Health insurance Dental insurance Employee discount Retirement plan Qualifications Pet care Customer service Front desk Typing Phone etiquette Full Job Description South Orange County Animal Hospital is recruiting to form a team that will provide excellent patient care, client service, and foster a respectful and collegiate environment.

Requirements:

• Be able to type a minimum of 40 words per minute.
• Be available to work Saturdays.
• Be able to multitask and work under pressure.

Essential Responsibilities and Tasks:

• Making and receiving phone calls to schedule appointments, obtain medication refill requests, take messages, and answer basic medical questions.
• Determine whether an appointment is urgent or an emergency and getting patients the help they need accordingly
• Document and record all interactions and communications in the medical record
• Ability to communicate with clients in stressful/difficult situations, maintain professionalism, and still provide excellent customer service
• Maintain a clean working environment.
• Demonstrating attention to detail and organization.
• Exhibiting honesty, discretion, and sound judgment.
• Be able to clearly communicate with team members and clients
• Good phone etiquette

Job Type:

Full-time Pay:

$17.00 - $20.00 per hour Expected hours: 34 - 40 per week

Benefits:

Dental insurance Employee discount Health insurance Retirement plan

Work Location:

In person