American Supply Company , a leading supplier to Los Angeles' fashion industry, is seeking a friendly, organized, and dependable Customer Service Receptionist to join our growing team. This position is ideal for someone who enjoys helping customers, thrives in a fast-paced environment, and can effectively balance front desk responsibilities with administrative support duties. As the first point of contact for our company, you will play a key role in providing exceptional customer service while supporting management and assisting with customer account administration. Responsibilities Greet visitors, customers, and vendors in a professional and welcoming manner. Answer incoming phone calls and direct inquiries to the appropriate departments. Respond to customer inquiries via phone, email, and in person. Assist customers with product information, order status, pricing, and general account questions. Process customer orders and maintain accurate records. Assist with customer account management, including updating account information, tracking payments, and resolving account-related inquiries. Support managers with administrative and operational duties as needed. Prepare reports, spreadsheets, and correspondence for management. Schedule appointments, meetings, and maintain office calendars. Maintain front desk organization and ensure a professional office environment. Assist with filing, data entry, and document management. Coordinate with sales, warehouse, and accounting departments to ensure smooth customer service operations. Help identify and correct order discrepancies and customer account issues. Perform other administrative duties as assigned. Qualifications High school diploma or equivalent required. Previous experience in a customer service, receptionist, administrative assistant, or office support role preferred. Strong verbal and written communication skills. Excellent organizational skills and attention to detail. Ability to multitask, prioritize assignments, and work efficiently in a fast-paced environment. Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook. Experience with QuickBooks or similar accounting software is a plus. Professional demeanor and strong customer service orientation. Ability to work independently and as part of a team. Fluency in both English and Spanish is required. If you are organized, customer-focused, and enjoy working with people, we encourage you to apply and become part of the American Supply Company team.

Pay:

$18.00 - $22.00 per hour

Work Location:

In person