Job Title:

Receptionist/Administrative Assistant Category:

Non-Exempt Reports To:

Executive Director Supervises:

N/A Updated:

September 2026 Purpose The receptionist serves as administrative support to administration and is responsible for: completing receptionist tasks as required by the Executive Director, the operations and security of the reception desk area, volunteer and visitor sign in, responding to questions from the public and collaborating with the correct administrative staff. Job Responsibilities

• Answers phone in a professional manner and completes necessary contact forms to support efficiencies in customer service
• Sets up new families in access control systems and assigns codes/badges/fobs as needed.
• Inputs any program changes in Brightwheel once notified of a change
• Prepares reports for volunteers, visitors and attendance
• Takes and laminates request for Program staff
• Facilitates communication between customers and Sisu staff members
• Assists in maintaining office supplies
• Manage front office, i.e. putting up notes by door, computer and dry erase boards for school notifications and activities.
• Staff, volunteer badges and stickers as needed
• Mailbox labeling
• Collaborate with admin staff for management of bus schedule/records. Transportation communication with Hall County
• Assist Command Station staff with emergency drills and events ensuring everyone is accounted for.
• Maintains organized front desk/counter
• Responsible for insurance co-pays
• Provides support in verbal/written translation and interpretation (may include after hours for parent meetings)
• Oversees and maintains School Store including T-shirts, calendars, and food/drinks for staff and customers for purchase.
• Assist with data entry in various databases used by Sisu administration
• Other duties as assigned by the Executive Director Knowledge, Skills, Abilities
• Ability to multi-task
• Must demonstrate excellent human interaction skills, including teamwork
• Efficient communication skills
• Positive attitude
• Knowledge in the use of personal computers and copying equipment
• Ability to seek support and clarification in timely manner from appropriate supervisor Preferred Training, Experience and Background
• Customer support experience
• Computer program knowledge, i.e. word, excel
• Fluent in Spanish Key Performance Factors
• Follow the strictest rules of confidentiality
• Manage various ongoing time-sensitive projects
• Ensure all work is of a professional quality in terms of neatness, accuracy, format, structure, grammar and spelling
• Maintain packets and forms for the front desk
• Provide information to the public and to visitors

Pay:

$14.00 - $15.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person