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McLean County Center for Human Services

Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$33,883 / year median in Illinois

+6% projected growth

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Job Description

The Center for Human Services, a leading provider of behavioral health care services, is seeking a full-time Receptionist.
Responsibilities:
Answer the telephone and triage calls for private practice and public clinics. Greet and check in patients. Schedule patient appointments into the electronic scheduler. Make reminder calls to scheduled patients. Monitor and update client contact information.
Qualifications:
Receptionist experience in public clinic and private practice settings. Experience working with electronic medical records. Experience working with an electronic scheduling system. Must have excellent customer service skills, with emphasis on excellent telephone etiquette. Ability to problem solve effectively over the phone as well as face-to-face. Ability to prioritize workload and multitask in a fast-paced environment. Ability to work independently and as part of a team. Excellent interpersonal and communication skills. Knowledge of HIPAA regulations and compliance. Ability to maintain a high level of patient confidentiality.
Salary Range:
$17.00 - $21.00 per hour
Full-Time Benefits:
Paid Time Off Medical Insurance Dental Insurance Vision Insurance Health Savings Plans Dependent Care Savings Plan Life Insurance Long-Term Disability Insurance Short-Term Disability Insurance 403B Employer Matching For immediate consideration, please submit an email of interest, indicating the position you are ing for, to the Human Resources Department at hr@mcchs.org. Additional jobs of interest may be found on Indeed.