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RH
Robert Half
Front Desk Coordinator
Career Insights for Receptionist
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Scorecard
Based on Minnesota data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$35,478 / year median in Minnesota
-6% projected decline
Job Description
Description We are looking for a Front Desk Coordinator to support a busy non-profit office in Minnesota through a contract position. This role serves as the first point of contact for visitors while also providing administrative support that helps the office run smoothly each day. The ideal candidate brings a detail-oriented approach to front desk operations, strong customer service skills, and the ability to manage multiple clerical tasks with accuracy and care.
Responsibilities:
- Greet visitors, oversee sign-in procedures, and guide guests to the appropriate staff members or meeting spaces.
- Answer and route inbound calls through a multi-line phone system while maintaining a courteous and helpful experience.
- Sort incoming mail, distribute correspondence to the correct recipients, and assist with outgoing mail preparation and postage.
- Enter routine information into office records and keep administrative data organized and up to date.
- Provide day-to-day clerical assistance for back office activities to support overall office operations.
- Keep the reception area and shared office spaces neat, well organized, and welcoming for guests and staff.
- Track office supply levels and help arrange replenishment when inventory becomes low. Requirements
- At least 2 years of experience in a front desk, receptionist, or administrative support role.
- Proficiency handling inbound calls and operating a switchboard or multi-line phone system.
- Strong customer service skills with the ability to assist and direct visitors professionally.
- Experience performing data entry and maintaining accurate administrative records.
- Ability to manage mail distribution, clerical tasks, and general back office support responsibilities.
- Strong organizational skills and attention to detail in a fast-paced office setting.
- Comfortable monitoring office supply inventory and coordinating reorders as needed.