Front Desk Overnight Job Summary The Front Desk Receptionist is a very important position—you are the face of Happy Tails Inc.!! You will have the most interaction with our clients, so it is pertinent that you are courteous, communicative, and thorough. You'll be responsible for: Greeting both pet parents and their furry companions as they come in Checking guests in and out each day Making sure that all feeding, medication, and other important information is accurately communicated from the owner to the pet care staff Answering the phone Scheduling daycare, boarding, grooming and orientation appointments Cleaning and sanitizing multiple areas of building after day and evening employees leave Printing the next day arrivals and filing them alphabetically And most importantly, helping our clients feel secure in their decision to leave their loved ones in our care by providing excellent customer service! We are looking for team members who: Love animals Are energetic Enjoy working in a fast-paced environment Are skilled at multi-tasking Are able to work 40 hours per week Have weekend availability Will embrace Pet Empowerment values Essential Functions To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

These essential functions include:

Processing client transactions using our web-based system Scheduling services through our client management software Providing excellent customer service Answering phone calls Safely guiding pets to their appropriate place upon arrival Safely retrieving pets upon departure

Skills & Abilities Education:

High School Diploma or equivalent or higher

Experience:

Two or more years of past customer service experience

Computer Skills:

Proficient keyboard skills

Customer Service:

Able to provide exceptional service

Pet Experience:

Past professional experience working with dogs is preferred

Pay:

$16.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are there any days of the week that you are unable to work? Are you available to work weekends, including Friday, Saturday, and Sunday? Are you interested in full time? Are you able to work overnight 9:30pm - 6:00am 5 nights a week? Ability to

Commute:

Saint Ann, MO 63074 (Required) Ability to

Relocate:

Saint Ann, MO 63074: Relocate before starting work (Required)

Work Location:

In person