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SalonMK
Shampoo Assistant/ Front Desk Receptionist
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$38,570 / year median in New York
+9% projected growth
Job Description
Job Summary Join our vibrant beauty team at SalonMK as a Shampoo Assistant and Front Desk Receptionist, where your energy and enthusiasm will help create an inviting atmosphere for clients and staff alike. In this dynamic role, you'll provide exceptional customer service, assist with hair care services, and ensure the salon runs smoothly from the front desk. Your positive attitude and attention to detail will contribute to a memorable experience for every guest, making you a vital part of our thriving salon environment. This paid position offers opportunities for growth within the beauty industry, blending administrative excellence with hands-on hair care support. Duties Greet clients warmly upon arrival, check appointments, and manage walk-in traffic efficiently using salon management software. Assist stylists with shampooing, conditioning, and scalp treatments using proper sanitation procedures and hair care techniques. Maintain cleanliness and sanitation standards across all salon stations, tools, and equipment to ensure a safe environment for clients and staff. Manage appointment scheduling, client check-in/out, and product sales at the front desk while upselling retail items related to hair care, hair extensions and makeup. Support stylists with basic styling tasks when needed and assist with client consultations on hair coloring, hair threading, or hair extensions. Handle client inquiries professionally via phone or in person, providing information about services such as barbering, hair styling, or makeup application. Assist in store management duties including inventory tracking of salon products and supplies to ensure availability for daily operations. Skills Proficiency in salon software system for scheduling and client management. Strong customer service skills with excellent communication abilities to engage clients effectively. Knowledge of hair care products, hair coloring techniques, hair extensions, and styling methods . Experience working in the beauty industry with familiarity in cosmetology practices such as sanitation standards and color theory Demonstrated ability to upsell retail products while maintaining a focus on client satisfaction. Mentoring skills to support team members in delivering high-quality service across various beauty treatments including makeup application. Join us at SalonMK in creating a lively atmosphere where beauty meets exceptional service! This role is perfect for motivated individuals eager to grow their career in the beauty industry while providing outstanding client experiences every day.