Front Desk Associate - LA Fitness Position Overview We are looking for dependable, friendly, and motivated individuals to join our Front Desk team at LA Fitness. As a Front Desk Associate, you are one of the first and last people our members interact with each day and play an important role in creating a welcoming, clean, and professional club environment. This position is ideal for someone who enjoys working with people, communicates well, takes initiative, and can stay productive in a fast-paced environment. Front Desk Associates work closely with club management to assist members, maintain the facility, and support the day-to-day operations of the club. Key Responsibilities Greet members and guests in a friendly and professional manner. Monitor the front desk and member check-in area while providing excellent customer service. Assist members with general questions regarding their memberships and club services. Answer incoming phone calls and assist or direct members appropriately. Help resolve basic member concerns and communicate more complex issues to management. Assist with member account and membership-related tasks as directed by club management. Maintain a clean, organized, and professional front desk area. Complete assigned Club Pride cleaning and facility-maintenance responsibilities throughout the shift. Perform regular walkthroughs of the club to help maintain cleanliness, organization, and a positive member experience. Communicate facility, equipment, cleanliness, or member concerns to management. Follow all LA Fitness policies, procedures, safety standards, and dress-code requirements. Support club management with additional daily operational tasks when needed. What We're Looking For We are looking for team members who are: Reliable and punctual — scheduled shifts and attendance are taken seriously. Friendly and approachable — you should be comfortable interacting with members throughout your shift. Professional — employees are expected to remain engaged and present at the front desk and maintain proper dress code. Proactive — we want people who notice what needs to be done rather than waiting to be told every time. Team-oriented — communication and cooperation with other front desk employees and management are essential. Comfortable multitasking — you may be assisting members, answering phones, completing operational tasks, and monitoring the club during the same shift. Committed to cleanliness — maintaining the appearance and cleanliness of the club is an important part of the position. Our Expectations Our goal is to provide members with a clean, friendly, and professionally operated club every day. Front Desk Associates are expected to arrive on time and ready to work, remain attentive and engaged during their shifts, complete assigned responsibilities, communicate effectively with management, and contribute to the overall success of the club. Previous customer service experience is helpful, but we value reliability, attitude, communication, and willingness to learn just as highly.

Pay:

From $16.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person